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Customer Thermometer

Mostra la suddivisione delle valutazioni
16 recensioni
  • 1 profili
  • 1 categorie
Valutazione media delle stelle
3.9
Serviamo clienti dal
2010

Nome del Profilo

Valutazione delle Stelle

10
2
2
0
2

Customer Thermometer Recensioni

Filtri delle Recensioni
Nome del Profilo
Valutazione delle Stelle
10
2
2
0
2
Joe P.
JP
Joe P.
Partnering with FS & Enterprise Clients to Build Data, AI & Governance Capabilities | Engineering | Analytics | AI | Robert Walters
04/29/2026
Revisore Validato
Fonte della recensione: Invito G2

Effortless Feedback Gathering that Enhances Engagement

I use Customer Thermometer to measure customer engagement for our recruitment business. It allows us to gather feedback and sentiment along the customer journey in a super simple and effective way. I like that it lets us gather actionable data through the customer journey that we can use to enhance our retention strategy. Recruitment is all about engagement and retention, and having a quick, easy survey that pinpoints specific sentiment during the sales process helps us gauge how our clients and candidates feel about our service. This allows us to pivot where necessary to improve the journey and increase positive outcomes. Additionally, we can embed it into Outlook and use live push notifications in Teams across our sales team, which is quite convenient. The initial setup was super easy too.
JY
Jamie Y.
06/30/2023
Revisore Validato
Fonte della recensione: Organico
Tradotto Usando l'IA

Terribile per misurare l'NPS

Bella idea, eseguita male. Per misurare il sentimento generale dei clienti, il prodotto sembra adatto.
Utente verificato in Software per computer
AS
Utente verificato in Software per computer
11/08/2019
Revisore Validato
Fonte della recensione: Organico
Tradotto Usando l'IA

Veloce, Facile, Economico!

Abbiamo trovato questo strumento eccezionalmente facile da integrare e avviare - non c'è bisogno di saltare attraverso cerchi per farlo decollare. Gli approfondimenti sono facilmente interpretabili e attuabili.

Informazioni

Contatto

Sede centrale:
Brighton, United Kingdom

Social

@CustThermometer

Cos'è Customer Thermometer?

Customer Thermometer is a market-leading customer feedback solution that offers businesses a unique and innovative way to engage with their customers. Known for its one-click feedback email signature buttons, Customer Thermometer enables companies to gain real-time insights into customer satisfaction and employee engagement. The tool is designed to be user-friendly, requiring minimal effort from respondents, which helps in achieving high response rates. Customers can express their feelings about a service or product quickly and effortlessly, providing businesses with actionable data to improve their customer experience, reduce churn, and foster loyalty.The platform is easily integrable with major email service providers and helpdesk software, giving businesses the flexibility to add it to emails, receipts, helpdesk tickets, and more. Customer Thermometer’s analytics dashboard provides comprehensive reports, alerting, and real-time data, allowing companies to respond promptly to customer feedback and identify trends over time.

Dettagli

Anno di Fondazione
2010