BigCommerce is a bit hit or miss. It's got some excellent features, but is still under-developed in many ways. Which makes it an excellent buy if you only need the good parts, and can deal with the underdeveloped parts.
Pro’s
BigCommerce (as the name implies) is all about commerce. With a huge part of their pitch about their reliability on big shopping days. We specifically approached BC from a B2B point of view with a LOT of weird pricing rules.
Major Pro #1: BC does a lot of funky pricing out of the box (enterprise). Prices to control who gets what bulk discounts with individual lists, pricing with % off, fixed $ off, and fixed $. Ability for additional options to have per item $ or % increases, or a fixed amount. Discounts based on Category, BOGO, etc, etc. All possible and easy to do in BC. Fist bump from me, which after evaluating 4+ eCommerce systems couldn’t handle most of that list for this price range. The one *sigh* is that pricing for specific customers is kinda of a work around (you have to use price lists with 1 customer or build a custom solution outside of BC), but still possible.
Major Pro #2: There is a built in integration with our ERP, Acumatica. This integration is solid and works with many, many aspects of the ERP. It’s relatively easy for an advanced business user (without knowledge of how to code) to setup and modify. With help from a dev, they could easily setup a vast majority of the system by themselves (as I did). However, fair warning that the more your ERP is customized, the less its going to work with this default connector.
Major Pro #3: One of the big pros with BC (which I almost forgot because it simply fades into the background as it should) is the SaaS nature and robust infrastructure they provide. A good chunk of their whole pitch is “we will not go down (esp. on these 5 major sales days (e.g. Black Friday)).” I say that “you almost forget it” because its one of those services you just don’t think about. You just expect a website to stay up, all the time, that’s what it should do. Until, of course, it doesn’t. And if you’re the one responsible for the site, the last thing you want is a call from the exec team asking why the site isn’t working at whatever un-Godly hour.
Semplice da usare con un'interfaccia pulita e gli strumenti necessari per far crescere la tua attività. Le prestazioni e il tempo di attività non sono mai stati un problema, e nelle rare occasioni in cui succede qualcosa, il supporto è sempre stato rapido ed efficace nel risolverlo. Integrare BigCommerce con le nostre altre piattaforme è stato relativamente indolore e ha semplificato una grande parte dei nostri processi.
Commerce (Nasdaq: CMRC) empowers businesses to innovate, grow, and thrive through an open, AI-driven commerce ecosystem.
As the parent company of BigCommerce, Feedonomics, and Makeswift, we help brands unlock the full potential of their data, connect systems, and deliver seamless, personalized experiences across every channel.
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