CityGro is a customer engagement and retention platform designed to help businesses build and maintain strong relationships with their clients. By offering tools geared towards automating customer interactions, CityGro enhances customer experiences through personalized communication and loyalty programs. Businesses can utilize features such as text and email marketing, customer check-ins, and feedback gathering to better understand and cater to their customer base. The platform aims to increase customer retention by helping businesses stay connected and responsive to their clients' needs.