Cistera Networks is a service provider of enterprise application platforms and engines for unified communications (UC) services, specifically specializing in advanced voice and collaboration tools. Cistera offers solutions that enhance the performance, operability, and security of business communications systems, particularly in sectors like healthcare, education, finance, and government. Their platform leverages existing VoIP telecommunications infrastructure to deliver high-quality audio event notifications, call recording features, and real-time analytics, helping organizations to improve responsiveness, compliance, and customer satisfaction.