Charles GmbH is a company that specializes in offering conversational commerce solutions, enabling businesses to engage with customers via chat applications. By integrating commerce functionalities within popular messaging platforms like WhatsApp, Charles helps companies streamline sales, marketing, and customer support. This approach allows businesses to provide personalized and efficient customer interactions, enhance customer satisfaction, and increase sales conversions. The company's technology ensures seamless communication channels, transforming traditional e-commerce strategies with a focus on conversation-driven transactions.