

AIRe Link is a visual remote support tool that enhances the efficiency and effectiveness of remote problem-solving tasks. It allows experts to see what their customers or technicians see on-site without the need to travel, using the camera on the customer’s device. This solution is ideal for industries where machinery, equipment maintenance, or detailed technical guidance is a regular requirement. With AIRe Link, experts can remotely guide users through troubleshooting, maintenance, or setup processes, providing instructions and marking relevant areas directly on the video feed to enhance understanding. It helps reduce downtime, save costs on travel, and enhance customer service by providing fast, reliable assistance.