

VideoEngager est une solution d'engagement client par vidéo où les commerçants interagissent avec leurs acheteurs.

SmartVideo pour Genesys est simple, facile à utiliser et offre une escalade à partir des canaux de communication Genesys existants : chat, voix, SMS, email et réseaux sociaux vers une vidéo mobile, en temps réel et interactive directement depuis l'environnement Genesys.
VideoEngager is a platform that specializes in enhancing customer engagement through video communication solutions. It provides technology that allows businesses to integrate video chat, cobrowsing, and interactive media into their customer service and sales processes. This enables companies to offer personalized, real-time support and foster closer customer relationships. VideoEngager's tools are designed to be seamlessly integrated into various digital channels, including websites and mobile apps, offering a more immersive and effective customer experience. The platform is aimed at businesses seeking to improve their digital interactions by leveraging the power of video communication.