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SuccessKPI

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64 avis
  • 1 profils
  • 4 catégories
Note moyenne des étoiles
4.3
Au service des clients depuis
2017

Nom du profil

Évaluation par étoiles

40
19
4
2
0

SuccessKPI Avis

Filtres d'avis
Nom du profil
Évaluation par étoiles
40
19
4
2
0
Vaibhav S.
VS
Vaibhav S.
Customer Solutions Design Practitioner at BT | Genesys Cloud CX| Genesys Cloud CX Certified Professional| Genesys Cloud CX QM Certified|Genesys Cloud CX WFM Certified| Verint V11| Avaya AACC
04/19/2026
Évaluateur validé
Source de l'avis : Invitation du vendeur
Avis incitatif

Robust Reporting with Room for Language Expansion

I use SuccessKPI for reporting and quality management. I like its pre-built dashboards and out-of-the-box reports. The speech and text analytics and reporting are beneficial, and I have created a couple of customized reports as per customer requirements, which helps gain confidence from clients. The initial setup was smooth.
Salina B.
SB
Salina B.
04/16/2026
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation du vendeur
Avis incitatif

Accessible, Game-Changing Data with Powerful Hidden Analytics Features

The amount of data that is readily available and in such an accessible way has been a game changer when it comes to utilizing and implementing the data. Additionally, there are many hidden features- especially in the documentation and analytics- that make the user experience a lot more refined.
Ana Irys D.
AD
Ana Irys D.
04/15/2026
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation du vendeur
Avis incitatif

Very Easy to Use, with Everything for Scheduling and Time Off

It is veré easy and simple to use and has all options and information for schedule, evaluation, time off etc

À propos

Contact

Siège social :
Chantilly, US

Réseaux sociaux

@successkpi

Qu'est-ce que SuccessKPI ?

SuccessKPI is a service provider of cloud-based insight and action platforms designed to enhance customer experience and contact center operations. Leveraging powerful analytics, artificial intelligence, and machine learning capabilities, SuccessKPI offers tools that help businesses extract, analyze, and utilize data effectively to improve service quality, operational efficiency, and performance metrics.Their platform allows organizations to integrate vast amounts of data from various sources, enabling them to gain actionable insights through real-time dashboards, detailed reporting, and advanced speech and text analytics. With features tailored to optimize customer interactions and streamline decision-making processes, SuccessKPI equips enterprises with the resources needed to achieve tangible results and sustain competitive advantage in their respective markets.

Détails

Année de fondation
2017