Recently my sister started selling crochets on social media, I as a manager to her startup managed all her leads, customers, sales, etc. Chatwood is a perfect tool if you have to manage such online business. The best part is I don't have to download and keep open all the apps. I can schedule a time like 2hours in the night, where in one platform chatwood, I can manage, view or reply all the customer's messages from different platforms who wants to buy the crochets. Because of this, I haven’t missed any leads, and I can actually schedule my time around it. Another feature I want to highlight is that I don’t have to keep track of individual responses on my own. The backstage chat lets me ask my sister directly things like, “Can we make this in 2 days?” and she can reply there, while the customer only sees a formal response when I send it. The pricing is too cost effective for us, We pay 19$ per month, which is worth the functionalities.

Chatwoot fonctionne simplement et fait tout ce qu'une petite équipe ou une startup attendrait d'un composant de support par chat sur site. La mise en œuvre est rapide et facile, l'intégration est encore plus simple. Nous l'utilisons avec Slack et les e-mails. Comparé à d'autres produits gonflés sans tarification transparente, c'est une évidence. Nous l'utilisons quotidiennement avec un agent de support et nous l'adorons !

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