Chargeflow has drastically reduced the amount of time our team has to spend on chargebacks. Previously, we were probably spending 20-30 minutes compiling evidence and doing our best to provide the information that would be most likely to win a dispute. Now, we spend closer to 5 minutes downloading relevant information, uploading it in the Chargeflow dashboard, and their team handles the rest. And, because this is what the specialize in, they do a much better job at submitting the evidence to give us the best possible outcome.
Chargeflow transformed what used to be a manual, time-consuming process with poor results into an effortless, fully outsourced solution. This allowed us to save resources on this task and focus on other priorities, while also protecting our brand from fraudulent order claims. The setup was easy, the support is excellent, and overall we’re very happy we incorporated Chargeflow into our processes.
Chargeflow is The Chargeback Platform that prevents and recovers chargebacks on autopilot. Trusted by thousands of the world's leading brands, including Caraway, Huel, AI21, Elementor and many more.
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