I love using 360Dialog for connecting my WhatsApp Business API, allowing me to run AI-powered sales bots for my clients. The support team is incredible, especially Maria, who resolved a nine-hour nightmare in minutes—an experience that really stands out. The human support is what I like most; when the Meta system completely failed me, Maria at 360Dialog fixed everything quickly. The initial setup was super easy, although the main challenge was Meta's verification process. Overall, 360Dialog was our first choice for WhatsApp Business API, and it will remain my first choice because of the amazing support.

I like the accessibility of 360Dialog's support team. Their responsive customer service agents can quickly dive into onboarding and API messaging issues, giving us the confidence that any technical issue will be solved promptly. This ensures a smooth experience for our clients, minimizes downtime, and maintains the high reliability that imBee is known for. Additionally, each step of the setup comes with clear instructions and meaning.

What I like most about 360dialog is how reliable and flexible the WhatsApp Business API integration is. The onboarding process, although detailed, is well-structured and allows advanced setups like coexistence (using both WhatsApp Business App and API at the same time), which is very valuable for real business use cases. The support team is responsive and genuinely helpful, especially when dealing with migration, onboarding, and technical edge cases. They follow up and guide you until the issue is resolved. From a product perspective, the stability of the API and the ability to integrate it into custom systems (like our AI-based WhatsApp automation platform) makes it a strong solution for scaling customer communication, sales, and support workflows. Overall, it gives us the flexibility we need to build advanced automation while still keeping the human touch through the mobile app.