The webinar platform itself functions as advertised. The original basic lifetime and agency upgrade purchase in 2023 was straightforward, and the evergren webinar features work. Avis collecté par et hébergé sur G2.com.
This review is entirely about billing, not the product. In April 2023, I also paid $543 after a 7-day trial of the Live webinar version. I asked about a lifetime opiton for it and was told the ongoing computing costs made that impossible. That was reasonable. What followed was not reasonable. WebinarKit has charge my card $543 every year since. They charged me in April 2024, April 2025, and now April 2026. That is $2172 over four years. I have never once logged into the the live product. There is no advance renewal notification before the charge. There is no receipt sent after the charge. The only way I learned about a renewal is by reviewing my credit card statement after the money was already gone. When I contacted support on Sunday, May 3, 2026 after seeing the charge on my card for April 29, 2026, I was told they do not issue refunds on recurring subscriptions, regardless of usage. Sending a renewal notice 30 days out and a receipt at the time of charge are standard SaaS practices in 2026. Skipping both, and then hiding behind a "no refunds" policy on a clearly unused account is the kind of behavior that gives the entire SaaS and internet marketing space a bad name. Avis collecté par et hébergé sur G2.com.
