Review management software for hospitality & gastronomy: probably the smartest way to grow with customer feedback. High5 is an AI-powered solution that transforms the way hotels and restaurants handle customer feedback. By combining intelligent sentiment analysis, AI-generated response suggestions, employee performance insights, and precise trend forecasting, High5 brings clarity to customer reviews that would otherwise require extensive manual analysis. With powerful yet intuitive review management tools, businesses gain deep insights into guest satisfaction, team performance, and emerging trends. High5 empowers hotels and restaurants to make smarter, data-driven decisions that enhance customer experiences and drive success. High5 brings order to the chaos of online reviews. Our platform collects your reviews from various sources and uses artificial intelligence to analyze them efficiently. This gives you deeper insights that would otherwise only be possible through hundreds of hours of manual evaluation. All functions at a glance 1. Review analysis - All reviews at a glance, filter important ones, react specifically. 2. Review Management - AI-generated answers, suitable for the language and target group. 3. Audience Analysis - Recognize target group trends and understand customers better. 4. Employee analysis - Analyze and optimize customer feedback about your team. 5. Sentiment Analysis - Identify sentiment in reviews and track developments. 6. Tags - Evaluate important keywords, trends and platform discussions. 7. Insights - Weekly strengths and weaknesses analysis with recommendations for action. 8. High5 Assistant - AI-supported advice for strategy, planning and optimization. 9. Trends & Forecasts - Identify future-relevant market developments at an early stage. 10. Benchmarking - Compare your own locations and competitors directly.