I usually have a dedicated Account Manager for our team. That in itself is gold, rather than having to call number after number to get assistance and most importantly, a dedicated team. Avis collecté par et hébergé sur G2.com.
Because they are a large telecom provider, sometimes I think some areas of small business may get neglected as in root cause analysis at times, as well as just trying to get a response on issues when things go down. Other than that, I'm sure the smaller companies have their issues as well. Avis collecté par et hébergé sur G2.com.
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