What are the benefits and challenges of using Omedym for product education, and what features do you find most useful?

Omedym has full search capabilities of Video and Documents. This is a HUGE advantage in that the visitor can search for whatever is important to them and it will bring them to the place in the video or the page in the document where that is discussed. You do not need to carve up your videos into 2 minute snippets - you simply can load the content and your visitors can find what is important to them. This helps the visitors get answers to their questions. It also gives your team all the insight of who is looking and searching and watching /reading what.