Resumen de precios de Billo

Reseñas de precios de Billo

(2)
Usuario verificado en Educación Primaria/Secundaria
UE
Pequeña Empresa (50 o menos empleados)
"Fácil de usar y agiliza el informe del creador con un excelente soporte"
¿Qué es lo que más le gusta de Billo?

Es realmente fácil de usar. Ha simplificado el proceso de contactar y dar instrucciones a los creadores. El servicio de atención al cliente también es excelente. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no le gusta de Billo?

Desearía que pudieras solicitar fácilmente ediciones solo del equipo creativo de Billo, y no del creador. Ha habido ocasiones en las que he necesitado, por ejemplo, bajar el volumen de la música, y he tenido que pasar por el servicio de atención al cliente para resolver el problema. Reseña recopilada por y alojada en G2.com.

Respuesta de Dianne Neheome Soronio Rayla de Billo

¡Muchas gracias por tus comentarios reflexivos! 😊 Nos alegra mucho saber que encuentras Billo fácil de usar y que ha ayudado a agilizar tu proceso de briefing para creadores 🎬✨. También es genial saber que nuestro equipo de soporte ha podido asistirte eficazmente y que Billo te está ayudando a producir contenido de alta calidad rápidamente, especialmente para anuncios en Meta donde el rendimiento realmente importa 🚀.

También apreciamos mucho tu sugerencia sobre manejar las ediciones de manera más fluida 🙏. Tu punto sobre poder hacer ajustes rápidos (como cambios de audio) a través del equipo creativo es un comentario valioso y nos ayuda a entender dónde se puede mejorar el flujo de trabajo para una experiencia más fluida.

Gracias de nuevo por compartir tu experiencia, significa mucho y nos ayuda a seguir mejorando la plataforma para ti y otros usuarios 💛

Usuario verificado en Entretenimiento
UE
Pequeña Empresa (50 o menos empleados)
"Low Pay, Unfair Creator Support, and Unreasonable Client Demands"
¿Qué es lo que más le gusta de Billo?

Not much - very low pay for high expectations. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no le gusta de Billo?

As a creator who has been creating content with Billo since August of 2021 I can promise you everything is good...until it's not. EVERY single time there has been an issue with the client, Billo has taken the side of the client. EVERY TIME. They want 10 scenes for a 30 second video that you tell them won't fit - they assure you it'll fit and to do your best. They needed to purchase a 60 second video, but they are being cheap. This particular client wanted to use my horses, fields and cut a hole in my trough for a $40 pay out. Then you turn in the max 40 seconds (not getting paid for the extra 10 seconds) to get the max 2 edit requests for things you warned them about in the first place. Then Billo will offer you a shameful $5-$10 to fix it even though you've already done that twice as best you can to fit. This last time was it for me. The final video was 47 seconds for a 30 second gig. Had to spend extra time to cut it down. Edit requests twice because I had to cut it down. As expected, Billo reaches out, so I ask them to review the initial conversation where I told the client IT WON'T FIT before I accepted the gig (they reached out to ME to do the video). They do review the conversation, apologize and say the client is difficult. I think, FINALLY Billo recognizes some are simply unreasonable. They offer me $30 to redo it - I said I would but would need to upload differently since as I already stated - it exceeded the allowable upload time. While I was paid for the video, I was not paid the additional promised money. When I asked about it they said the client wasn't responding. Which as far as I'm concerned is not on me, that's on them. I completed my agreed upon obligation, Billo has not. I'm not new at this - I've completed 593 video with 100% on time delivery score and 4.86 of 5 star rating on 221 reviews. Reseña recopilada por y alojada en G2.com.

Respuesta de Dianne Neheome Soronio Rayla de Billo

Thank you for taking the time to share such detailed feedback and for the incredible amount of work you’ve completed on the platform since 2021. Completing 593 videos with a strong delivery and review history is a significant achievement, and we genuinely appreciate the time, effort, and professionalism you’ve brought to the platform over the years.

We’re very sorry to hear about your recent experience and understand your frustration regarding scope expectations, revisions, and the compensation concerns you described. Situations where creators feel their concerns were acknowledged but not fully resolved can understandably damage trust, especially after such a long history on the platform.

Your feedback about unrealistic deliverable expectations, revision handling, and communication around additional compensation is extremely valuable. While we always aim to balance the needs of both creators and clients, we also recognize the importance of ensuring creators feel fairly supported and properly compensated for extra work outside the original scope.

We truly appreciate your honesty and long-term contribution to Billo. Feedback like yours helps highlight areas where our processes and creator support experience still need improvement. Our support team will also reach out to you directly through the support line to further assist you with the process and review the concerns you raised.

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