Roboterprozessautomatisierung

I need to know the steps that how can a queue work item is useful in chatbot area.

Ich muss Automation Anywhere in meinem Projekt für Automatisierungstests implementieren. Wir verwenden das TOSCA-Tool für die Automatisierung. Ich muss prüfen, ob Automation Anywhere hilfreich sein kann, um den aktuellen Prozess, der hier verfolgt wird, zu verbessern.

I mean, courses have not been clear enough to certificate and that's my doubt.

I know I can use javascript scripts to manipulate and capture object's informations on websites using Internet Explorer, but it is possible to do the same with Google Chrome? I think Google Chrome is a more reliable and more stable browser than IE, so I normally tend to use it more often than IE

I hope it will not effect employees reductions