

VideoEngager ist eine Video-Kundenbindungs-Lösung, bei der Händler mit ihren Käufern interagieren.

SmartVideo für Genesys ist einfach, benutzerfreundlich und bietet eine Eskalation von den bestehenden Genesys-Kommunikationskanälen: Chat, Sprache, SMS, E-Mail und soziale Netzwerke zu mobilem, Echtzeit-, interaktivem Video direkt aus der Genesys-Umgebung.
VideoEngager is a platform that specializes in enhancing customer engagement through video communication solutions. It provides technology that allows businesses to integrate video chat, cobrowsing, and interactive media into their customer service and sales processes. This enables companies to offer personalized, real-time support and foster closer customer relationships. VideoEngager's tools are designed to be seamlessly integrated into various digital channels, including websites and mobile apps, offering a more immersive and effective customer experience. The platform is aimed at businesses seeking to improve their digital interactions by leveraging the power of video communication.