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Squaretalk

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124 Bewertungen
  • 1 Profile
  • 8 Kategorien
Durchschnittliche Sternebewertung
4.8
Betreut Kunden seit
2014
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Squaretalk Bewertungen

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LB
Leila B.
05/06/2026
Bestätigter Bewerter
Bewertungsquelle: Organisch

Easier Agent Management with Smart Call Routing and an Intuitive Interface

It’s much easier to manage agent performance and workload distribution. Calls are routed correctly based on expertise, and supervisors can track performance trends without digging through multiple tools. Training new agents is also faster thanks to the intuitive interface.
DH
Damaris H.
05/05/2026
Bestätigter Bewerter
Bewertungsquelle: Organisch

Rock-Solid Performance Under Peak Traffic with Easy Cloud Scaling

The system holds up very well under peak traffic, which is critical for us during sales periods. Call routing, IVR, and queue management work reliably even when volumes spike. The cloud-based setup also made it easy to scale without additional infrastructure.
JP
Jhanvi P.
05/04/2026
Bestätigter Bewerter
Bewertungsquelle: Organisch

Real-Time Agent Visibility and Consistent Workflows

The visibility into agent activity is a huge improvement. We can monitor talk time, agent statuses and outcomes in real time, which helps us identify underperformance early. The structured workflows also make it easier to enforce consistency across agents.

Über

Kontakt

Hauptsitz:
Jerusalem

Sozial

@SquareTalk

Was ist Squaretalk?

Squaretalk is a dynamic, cloud-based communications platform designed to empower businesses to talk and engage with customers seamlessly and effectively. We equip growing companies with VoIP solutions, so sales and support teams can focus on building relationships and driving results. With our worldwide telephony service, we provide local numbers for over 150 countries. Combined with the ability to integrate within the systems our customers are already using, we focus on enabling businesses to scale efficiently and deliver a unified customer experience. Discover how Squaretalk can transform and enhance your communication workflow and boost your team's performance.

Details

Gründungsjahr
2014