

NetTracer Gepäckverfolgung & -lösung nutzt eine einheitliche Anwendungsplattform, die bewährte Verfahren zur Servicewiederherstellung mit fortschrittlicher Technologie und klarer proaktiver Kommunikation kombiniert, um Kundenerwartungen zu verwalten und Fluggesellschaften dabei zu helfen, die Enttäuschung und Frustration der Passagiere in Überraschung und Freude zu verwandeln.

Reunitus Lost to Found gives operations teams a single platform to manage every stage of the lost and found process. Guests report missing items through a branded, user-friendly self-service portal. Staff log found items and maintain a complete chain of custody from entry to resolution. Proprietary matching analytics automatically surface connections between lost reports and found items, accelerating reconciliation and optimizing customer experience while reducing the manual effort of the lost and found process.
Reunitus™ combines industry-leading technology and managed services built over decades of innovation to reunite lost items with their owners, with unsurpassed speed and ease. The only end-to-end solution in the industry, Reunitus strives to make every loss a win for companies, their customers and their employees, through best of class software, managed services, and unparalleled lost item monetization. The Reunitus portfolio includes NetTracer®, Reunitus Managed Services, Reclaimed for Good Foundation® and Unclaimed Baggage®.