Opiniion is a customer feedback and online reputation management platform designed to help businesses collect and manage customer reviews. Through automated systems, Opiniion enables businesses to capture real-time feedback from their customers, thereby increasing the number of positive online reviews and addressing negative feedback promptly. The platform integrates with existing customer management systems and utilizes communication channels like text and email to facilitate easy feedback collection. By leveraging these insights, businesses can enhance their customer service strategies and improve their overall online reputation.