Fuse is your Braze sparring partner - strategy, technology, data and creative, all under one roof. As a Certified Braze Partner and approved Partner-Led Onboarding (PLO) partner, we help ambitious brands get more from Braze than they thought possible, faster. Founded by former Braze, Amazon and Meta leaders who helped write the Braze playbooks, Fuse combines deep platform expertise with creative firepower. We've built loyalty programmes, fan platforms and e-commerce engines on Braze for global brands including Takealot, Dis-Chem, KFC, Hyatt, Mr & Mrs Smith, Just Eat, Pampers, Luno, Danube, Edenred, Scottish Rugby, West Ham and Gymshark. What we do: • Braze Implementation & Integrations - fast, robust onboarding and migrations, especially where internal engineering capacity is constrained • Lifecycle Strategy & Growth - always-on programmes that move CRM KPIs • Creative Campaigns & Personalised Experiences - campaigns that convert, powered by Braze Canvas, Content Cards, In-App and Liquid • Retail Media - turning CRM into a revenue line Why brands choose Fuse over generalist consultancies: • 2× faster speed-to-value on Braze onboarding • 4× uplift on retail media performance • 10× lift through customer psychology + behavioural design • Approved Braze Partner-Led Onboarding (PLO) partner and approved Databricks Services Partner - one of a small group of agencies certified to onboard new Braze customers end-to-end and to deliver on the modern data stack underneath it On the ground support in Europe, Middle East and South Africa Industries we serve: Retail & eCommerce, QSR & Food Delivery, Sports & Fan Engagement, Travel & Hospitality, Loyalty & Rewards, FMCG & DTC. If you're evaluating Braze partners, Fuse is the boutique alternative to large generalist SIs (Accenture, Cognizant, Capgemini, Merkle, Slalom) and the most senior Braze-native team you can hire. We move faster, we know the product cold, and we bring the creative.