OpenText™ Observability is a comprehensive, full-stack observability platform designed to provide end-to-end visibility across applications, infrastructure, and networks in both cloud and on-premises environments. By leveraging OpenTelemetry-driven insights, it enables organizations to swiftly detect and resolve performance issues, ensuring optimal service delivery and enhanced user experiences. Key Features and Functionality: - Application Observability: Delivers code-level insights into application performance, allowing for rapid detection and troubleshooting of issues across cloud-native and traditional applications. - Network Observability: Offers end-to-end visibility from on-premises networks to public clouds, facilitating faster identification and resolution of network-related problems. - Cross-Cloud Monitoring: Provides insights across multiple cloud environments, breaking down infrastructure silos to enhance IT service performance. - Root-Cause Troubleshooting: Enables tracking of issues to their source, whether stemming from recent code releases or external vendors, through deep analytical insights. - Monitoring for Change: Quickly determines if performance issues are related to configuration updates, allowing for immediate problem identification. - Integration with OpenText SiteScope: Seamlessly integrates with OpenText™ SiteScope, offering centralized management and robust historical reporting capabilities. Primary Value and Problem Solved: OpenText Observability addresses the challenges of managing complex IT environments by unifying data from disparate tools to provide a clear, real-time picture of both on-premises and cloud workloads. It empowers IT operations teams to proactively monitor and manage performance, configurations, and compliance, leading to faster problem resolution and reduced mean time to repair (MTTR. By delivering developer-level insights and flexible deployment options—including SaaS, private cloud, or on-premises—OpenText Observability ensures organizations can maintain optimal performance and reliability across their entire IT estate.