Shared Inbox Software Resources

You can always log on to the Hubspot browser from your phone by using your internet app? You can use all the features from Hubspot from your phone even if not through the app. I use this often when I am out and about or on the go and need to answer live chats or emails.

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You can always bcc Hubspot in every email you send and your email as well as every response will be logged into Hubspot under that contact.

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You can go to the reports tab at the top of your Hubspot homepage, click on create dashboard, and add any report you would like to see including who is assigned to tickets, how long they are taking to respond, where tickets are being received from and so much more. Then you can schedule these reports to be sent to you and any internal team members as often as you'd like and Hubspot will automatically send them out.

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