# Best ServiceNow Consulting Services in Boston, MA

## How Many ServiceNow Consulting Services Products Does G2 Track?

**Total Products under this Category:** 491

### Category Stats (Aug 2026)

- **Average Rating:** 4.42/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** IBM Consulting (+0.81%) - Among all products in this category, IBM Consulting recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank ServiceNow Consulting Services Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 900+ Authentic Reviews
- 491+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

**Sponsored**

### UserGuiding

UserGuiding is a no-code product adoption platform for teams who need users to reach value on their own, without a support ticket or a training call. You build in-app guidance inside your own product using a visual editor and a Chrome extension, with no engineering ticket. Interactive guides and walkthroughs, onboarding checklists, tooltips, hotspots, banners and announcement modals, each targeted to segments you define from user attributes and events. One platform for the whole adoption loop. Onboard users, see where they stall, ask them why, collect what they want built next, show them what you committed to, then announce it in-app when it ships. Self-serve help: a standalone multilingual Knowledge Base, a Resource Center widget inside your product, and an AI Assistant that answers your users' questions conversationally from your own content. Deflect tickets without adding headcount. Feedback and evidence: in-app surveys and NPS targeted to the right users at the right moment, analytics on every guide, checklist and survey, and Session Replay to see exactly where users stall. Custom Alerts flag a material that stops performing, instead of you finding out at the monthly review. Feature requests and public roadmap: your users submit ideas inside your product and vote on each other's. Everything lands in an inbox you approve before anything goes public. What you pick moves onto a public roadmap in status columns you name yourself, and when it ships it becomes an update post on the same page the request started on. AI-native access: UserGuiding ships an MCP server, so you can query your own adoption data straight from Claude, Cursor or any MCP client rather than exporting spreadsheets. The 1:1 onboarding program: twelve weeks, one hour a week, someone from our team on a call with yours, building in your account instead of handing you a plan. Each session takes one piece of your user journey and gets something live. UserGuiding is the only product adoption platform that includes a weekly 1:1 onboarding program at no additional fee. Everywhere else, hands-on implementation is a paid services engagement or reserved for enterprise contracts. You can see what UserGuiding costs without booking a call. Plans start at $174 per month billed annually. Enterprise adds SAML SSO, activity logs, migration support, and SOC 2, GDPR and HIPAA compliance. More than 1,000 companies use UserGuiding, which holds 4.7 stars across 772 G2 reviews, most often praised for how quickly it goes live.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1005988&secure%5Bchosen_at%5D=2026-08-03T07%3A22%3A48Z&secure%5Bdisplayable_resource_id%5D=1561&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=85720&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=85720&secure%5Bresource_id%5D=1005988&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fservicenow-consulting-services%2Flocations%2Fboston-ma-us&secure%5Btoken%5D=4cb09f5b1d2bfbfe86dd60a32260d9e875c6c27ba67df3f8e52e53165cdf57dc&secure%5Burl%5D=https%3A%2F%2Fuserguiding.com%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dg2_cpc&secure%5Burl_type%5D=custom_url)

### [Booz Allen Hamilton](https://www.g2.com/products/booz-allen-hamilton/reviews)

Booz Allen Hamiltonis a firm that provides management and technology consulting and engineering services to leading Fortune 500 corporations, governments, and not-for-profits across the globe.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Booz Allen Hamilton?

- **Seller:** [Booz Allen Hamilton](https://www.g2.com/sellers/booz-allen-hamilton)
- **Year Founded:** 1914
- **HQ Location:** McLean, Virginia, United States
- **Twitter:** @boozallen  
52,117 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1872669ddf155cb214152e439447ea053926fe49a11155a3fe3fc1cc7abd4768&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbooz-allen-hamilton&secure%5Burl_type%5D=linkedin_company_website)  
39,788 employees on LinkedIn®
- **Ownership:** NYSE:BAH

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Booz Allen Hamilton?

**["Amazing professional consulting firm"](https://www.g2.com/survey_responses/booz-allen-hamilton-review-5256031)**

**Rating:** 4.5/5.0 stars

_— V. R._

[Read full review](https://www.g2.com/survey_responses/booz-allen-hamilton-review-5256031)

#### What Are G2 Users Discussing About Booz Allen Hamilton?

- [What is Booz Allen Hamilton used for?](https://www.g2.com/discussions/booz-allen-hamilton-what-is-booz-allen-hamilton-used-for)
- [What is Booz Allen Hamilton used for?](https://www.g2.com/discussions/what-is-booz-allen-hamilton-used-for)

### [Ernst & Young](https://www.g2.com/products/ernst-young/reviews)

One of the world's leading professional services organizations, helps companies across the globe to identify and capitalize on business opportunities.

**Average Rating:** 4.1/5.0

**Total Reviews:** 20

#### Who Is the Company Behind Ernst & Young?

- **Seller:** [Ernst & Young (E&Y)](https://www.g2.com/sellers/ernst-young-e-y)
- **Year Founded:** 1989
- **HQ Location:** London
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=340d34cb6814593cb6be46462017d68a16b372058fc6a3ec69bc30c2ac8b9ee0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fernstandyoung&secure%5Burl_type%5D=linkedin_company_website)  
403,177 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 70% Large, 40% Medium

#### What Are Recent G2 Reviews of Ernst & Young?

**["Advisory and Implementation"](https://www.g2.com/survey_responses/ernst-young-review-11769267)**

**Rating:** 4.0/5.0 stars

_— Verified User in Consulting_

[Read full review](https://www.g2.com/survey_responses/ernst-young-review-11769267)

**["Good company to work with for rich experience"](https://www.g2.com/survey_responses/ernst-young-review-10658599)**

**Rating:** 4.5/5.0 stars

_— Aavinashh L._

[Read full review](https://www.g2.com/survey_responses/ernst-young-review-10658599)

#### What Are G2 Users Discussing About Ernst & Young?

- [Who owns EY India?](https://www.g2.com/discussions/who-owns-ey-india)
- [Why is EY famous?](https://www.g2.com/discussions/why-is-ey-famous)
- [What is Max Ernst known for?](https://www.g2.com/discussions/what-is-max-ernst-known-for)
- [What is Ernst short for?](https://www.g2.com/discussions/what-is-ernst-short-for)

### [Grant Thornton](https://www.g2.com/products/grant-thornton/reviews)

Grant Thornton is a firm that offers three main service including Audit/Assurance, Tax and Advisory to help organizations pursue growth holistically whether through revenue improvement, leadership, mission fulfillment, or innovation.

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### Who Is the Company Behind Grant Thornton?

- **Seller:** [Grant Thornton](https://www.g2.com/sellers/grant-thornton)
- **Year Founded:** 1924
- **HQ Location:** Chicago, Illinois, United States
- **Twitter:** @ThorntonBenefit  
373 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6e5e65f1df963cfe91bd14ee1afb9a6588d1f66fc33ce7833dbe4b1f05e48a4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgrant-thornton-us&secure%5Burl_type%5D=linkedin_company_website)  
11,671 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Grant Thornton?

**["Indeed Big 5 !"](https://www.g2.com/survey_responses/grant-thornton-review-7498002)**

**Rating:** 5.0/5.0 stars

_— Prasad B._

[Read full review](https://www.g2.com/survey_responses/grant-thornton-review-7498002)

**["Grant Thornton are trusted advisors whom help us implement industry leading solutions"](https://www.g2.com/survey_responses/grant-thornton-review-9754512)**

**Rating:** 4.5/5.0 stars

_— Joanthan F._

[Read full review](https://www.g2.com/survey_responses/grant-thornton-review-9754512)

#### What Are G2 Users Discussing About Grant Thornton?

- [What is Grant Thornton used for?](https://www.g2.com/discussions/what-is-grant-thornton-used-for)

### [KPMG](https://www.g2.com/products/kpmg/reviews)

We offer broad management consulting skills including technology enablement.

**Average Rating:** 4.2/5.0

**Total Reviews:** 22

#### Who Is the Company Behind KPMG?

- **Seller:** [KPMG](https://www.g2.com/sellers/kpmg-e2874d4d-01ea-4fab-aa80-7344e39b9d73)
- **HQ Location:** New York
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6484382897b6c40df8932121e1811ba762577fa5b7c029aabc8189b25bf072fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkpmg-us&secure%5Burl_type%5D=linkedin_company_website)  
53,551 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Accounting
- **Company Size:** 50% Medium, 36% Small

#### What Are Recent G2 Reviews of KPMG?

**["KPMG - Right Choice"](https://www.g2.com/survey_responses/kpmg-review-8605228)**

**Rating:** 4.0/5.0 stars

_— Verified User in Consulting_

[Read full review](https://www.g2.com/survey_responses/kpmg-review-8605228)

**["The greatest financial service"](https://www.g2.com/survey_responses/kpmg-review-7640920)**

**Rating:** 5.0/5.0 stars

_— John M._

[Read full review](https://www.g2.com/survey_responses/kpmg-review-7640920)

Spotlight Categories

[Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp)

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[Live Chat Software](https://www.g2.com/categories/live-chat)

[Online Community Management Software](https://www.g2.com/categories/online-community-management)

[ERP Systems](https://www.g2.com/categories/erp-systems)

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[Browse ServiceNow Consulting Services Themes](/categories/servicenow-consulting-services/themes)

 ![Adam Crivello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam Crivello")
AC

Researched and written by [Adam Crivello](https://research.g2.com/insights/author/adam-crivello)

Updated October 3, 2024

ServiceNow consulting services provide industry or domain expertise and deep implementation knowledge of ServiceNow software products while playing a wide range of roles in delivering a solution that maximizes customers’ return on investment. These partners leverage their highly skilled ServiceNow resources to influence deals, track their deployments through deployment registration, and drive adoption and business success. Businesses seeking to implement a ServiceNow tool can enlist the provider's help with several aspects of the process, from digital transformation to software integration. Working with a ServiceNow consulting service provider can reduce the hassles associated with major software implementation, overcome staffing challenges, and help teams ramp up faster and maximize their results when using the tools.

ServiceNow implementers and consultants can include companies of varying sizes, from individual consultants to global consulting firms. Additionally, these consulting service partners can have expertise in multiple ServiceNow products (IT operations management, customer service management, etc.) and industries (education, energy and utilities, etc.).

To become a certified ServiceNow consulting service provider, a company needs to be a ServiceNow Registered Partner who meets entry-level requirements and commits to meeting specialist segment requirements within two years. Providing a fast-developing "Now" practice that exhibits some capability and success measures will promote the company from Registered to Specialist. Premier, Elite, and Global Elite are partners with a high standard of "Now" practices serving multiple products, industries, and regions.

To qualify for inclusion in the ServiceNow Consulting Services category, a services provider must:

- Offer consulting services for ServiceNow solutions 
- Demonstrate experience implementing ServiceNow products

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