Remote Support Software Resources
Articles, Discussions, and Reports to expand your knowledge on Remote Support Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, discussions from users like you, and reports from industry data.
Remote Support Software Articles
What Is Remote Support? How It Helps Solve IT Problems
Few things are as frustrating as being just hours away from a deadline and having your technology betray you.
by Mara Calvello
Remote Support Software Discussions
0
Question on: Getscreen.me
How do I use Get Me screen?
How do I use Get Me screen?
getscreen.me is much like teamviewer. Your questions is extremely broad, so I am not sure what you are asking. You install the client on remote computers and log in to the site to manage those computers. I hope this answers your question.
Hi, to start using Getscreen you need to register and add your computer to your personal account. Here you will find more information: https://getscreen.me/en/resources
0
Question on: LogMeIn Resolve
How do I use LogMeIn Resolve remote?
How do I use LogMeIn Resolve remote?
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote session from scratch where the person you want to assist needs to download a small agent and run it (admin credentials are optional).
0
Question on: Datto RMM
What can RMM see?
What can RMM see?
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to review the machines screen. Also can do network crawling and SNMP checks as well. It's a very powerful tool.
You Can Monitor:
- File System
- Processes
- Performance
- Logs
- SNMP
- Services
- OS / Roles
Remote Support Software Reports
Mid-Market Grid® Report for Remote Support
Fall 2026
G2 Report: Grid® Report
Grid® Report for Remote Support
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Remote Support
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for Remote Support
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Remote Support
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Remote Support
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Remote Support
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Remote Support
Summer 2026
G2 Report: Grid® Report
Grid® Report for Remote Support
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for Remote Support
Summer 2026
G2 Report: Momentum Grid® Report

