Remote Support Software Resources

Hello Achim, Thanks for reaching out. We apologise for the delay in getting back to you. You can find the answer below: To create multiple role assignments for Impero Connect, you can import a correctly formatted xml file, such as a spreadsheet, ensuring specific columns are used. Role assignments are only created when the 'role' column is populated with a valid entry (the role has to already exist). If this is not sufficient please head to imperosoftware.com and visit our support home page to log a ticket and one of our team will be in touch. Kind regards, Lulu Wade-Gery Impero expert

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Hi Rafael, With Remote Utilities, you can connect to multiple computers simultaneously by opening multiple Full Control view tabs. Each tab represents a connection to a different remote computer, allowing you to multitask and manage multiple remote sessions at the same time. Optionally, you can detach the tabs from the Full Control window so that they open each in their own window. This setting is available in Viewer Options https://www.remoteutilities.com/support/docs/viewer-options/

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Yes, Remote Utilities can be used for legal requisitions, provided it is utilized in compliance with applicable laws and regulations, ensuring proper authorization and respecting privacy and rights of the individuals or entities involved.

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