Outbound Call Tracking Software Resources - Page 86

VanillaSoft is extremely reliable, boasting an actual uptime in excess of 99.9%. We operate multiple hosted servers to ensure that you have access to the system round the clock. In case of a natural disaster, or acts of God, VanillaSoft has a disaster recovery facility whereupon the system can be transitioned to ensure continuity. Because of our cloud-based hosted architecture, VanillaSoft can scale to a nearly unlimited size in terms of data and users.

Unlike most software-as-a-service vendors who require annual commitments, our agreements are month-to-month with the option for longer terms. You would start with the license to VanillaSoft itself and add on additional functionality as needed (VoIP, Dialing, Recording, & SMS). All pricing is per user per month, quoted in USD, beginning with an admin/caller combo($100/month). Each additional caller is $80/month. For each caller, or admin/caller, you can additionally add VoIP ($33/month-unlimited calling in the US and Canada), Dialing($30/month), Recording($30/month), and SMS($20/month)

Customers can implement custom one-way or bi-directional integration using standard XML or JSON web posts. You can also trigger the movement of data using our live web lead function. On a related note, VanillaSoft has out-of-the-box integration with many third-party partners including Zapier, SalesForce, and Docusign.