Outbound Call Tracking Software Resources - Page 82

Essentials is right for your small business if you're wanting to bring all of your customer sales and support data in one place, as opposed to keeping records on paper or Excel spreadsheets; automate repetitive tasks; create smooth, repeatable processes for your sales and customer support tasks; and have the option to scale your CRM without the hassle of a major data migration. It's ideal for small businesses with a 5-person sales and customer support teams or smaller.

You can do the following with our Dialer: 1. Click-to-Call: Start any call from Gmail, Salesforce, or Flow with our built-in dialer. Say goodbye to manual dialing and wrong numbers. 2. Local Presence Calling: Make your calls from numbers with area codes that your prospects will recognize — and boost your connect rates by more than 50%. 3. Auto-call Logging: All of your call data syncs from the dialer directly into the contact history in Salesforce. Groove prompts you to add the call outcome and any notes, so your records are as accurate as possible. 4. Call Analytics: See high-level analytics on call results, including the best days of the week and times of day to make calls, and so much more.

Groove is built on Force.com with unmatched Salesforce integration. With Groove, you can automatically log each email and calendar meeting in Salesforce. Salesforce sync even supports automated actions, custom fields, and custom objects