Outbound Call Tracking Software Resources - Page 56

Hi Isabella, awesome question, thanks! I've checked Active Campaign's integration page and the options available are quite limited, and I can't see a way to use API. That being said, you can use Zapier to connect the two platforms together - either your webinar platform and Reply.io or Active Campaign and Reply.io. For the last one, you may use 'New contact added to list' as a trigger for AC and 'Create/Update person and push to campaign' as an action for Reply.io https://zapier.com/apps/activecampaign/integrations/reply Hope this helps! Otherwise, please feel free to ask more questions. Oleg

Hi Romielyn Thanks! We will certainly add this to our product channel for our handy IT department to implement this once possible. Best wishes

Hi Austin, Thank you for the great question. TL;DR: The clearer the audio, the better the transcription. Here are some tips that will all improve the quality of transcription on your Dialpad calls: 1. Use the best microphone available to you. Wired headsets are typically better than wireless, but it all comes down to the quality of the hardware. 2. Limit background noise or interference. A quiet room and a decent internet or phone connection are all you need, not a recording studio :). When you cannot limit background noise, it’s best to avoid speakerphone. 3. Speak clearly at a moderate speed. Muffled or rapid talking are harder for our models to transcribe, but we’re getting better all the time. Dialpad’s Voice Intelligence team is constantly working on improving in all of these areas, including adding more accents. We welcome any feedback anytime. Thank you again, The Dialpad Team