Outbound Call Tracking Software Resources

We will be presenting our roadmap and product strategy at our upcoming Virtual Summit. We would love to see you there! https://salesloft.com/virtual-summit-for-sales-leaders-october-2020/ Subject Matter Experts will be available via chat during the event to answer any questions.

Hi Seb, thank you for your question! Sure, you'll receive notification in your Reply account - a sequence toggle will become red and a message 'Sequence is suspended' will appear. Moreover, you can receive an email report about errors that have occurred in your sequence(s) for the last 24 hours. The report includes recommendations on how to fix them. This feature is disabled by default, so you need to follow the steps below to enable sequence error reports in your Reply account: 1. Open the Emails tab of the Settings page. 2. Expand the Email notifications section. 3. In the Send reports on sequence errors drop-down menu, select Daily. 4. Click [Save Settings]. Feel free to reach out if you have other questions!

Hi Isabella, awesome question, thanks! I've checked Active Campaign's integration page and the options available are quite limited, and I can't see a way to use API. That being said, you can use Zapier to connect the two platforms together - either your webinar platform and Reply.io or Active Campaign and Reply.io. For the last one, you may use 'New contact added to list' as a trigger for AC and 'Create/Update person and push to campaign' as an action for Reply.io https://zapier.com/apps/activecampaign/integrations/reply Hope this helps! Otherwise, please feel free to ask more questions. Oleg