Outbound Call Tracking Software Resources

As the core purpose of the platform is to ease the outreach to leads in order to secure opportunities to put time on the calendar it seems a complete oversight that the meetings booked through SalesLoft are not tracked as such in its integration with SalesForce. A patch for this should be a top priority for the dev team. (I mention this after a short conversation with the CS team where they mentioned this was not a current functionality and hope that this is not simply an administrator error on our end)

Sometimes the music that is played between calls is very loud, but its volume is controlled by the call volume. Is there a way to control that along with the music selection?

Without having to go in to each record, how can you select lots of people in your tasks and enrol at once?