Onboarding Software Resources

wow - some very negative reviews on the site (but some good ones as well.) from those of you that used to use sf: where did it go wrong? is it still better than taleo cornerstone oracle workday et al?

Since this question names one specific platform, it's worth sticking to what Greenhouse reviewers actually say, and within the Recruiting Automation category, that's a substantial sample, 4,000 reviews at a 4.4-star average, giving this a lot more weight than a typical single-product read.

Here's what HR leaders and TA teams consistently point to:

• Customization comes up constantly; reviewers describe building application workflows, interview stages, scorecards, and reporting entirely around their own process rather than adapting to the software's defaults.
• The onboarding experience gets specific praise; one reviewer called it one of the smoothest HR product rollouts they'd been through, with a clear checklist and implementation walkthroughs.
• Reliability and consistency show up repeatedly; reviewers describe it performing steadily even as hiring volume scales, with strong reporting to back data-driven decisions.
• API and tech stack integration depth is frequently cited as a standout, with Greenhouse positioned as the connective hub for the rest of the HR tool stack.

For HR leaders evaluating trust specifically, does that reputation hold at your company's actual hiring volume, or does the experience change once you're running dozens of open reqs at once?

Gusto made it simple to set up new employees and run payroll, which helped keep payroll operations swift. The main downside is fees, even if they feel relatively low. For those using Gusto, how do you think about the fees compared to the time saved and smoother payroll process?