Incident Management Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Incident Management Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
Incident Management Software Articles
How to Improve IT Operations With AIOps
AIOps platforms have shifted IT teams' responsibilities with the integration of artificial intelligence (AI) and machine learning (ML) to automate IT operations, proactively monitor and analyze systems, and improve performance.
by Tian Lin
G2 Feature Comparison Report on Incident Management Software
Incident management software can significantly reduce downtime, revenue loss, and security attack caused by major incidents. By integrating automation in each stage of incident response, companies can quickly identify and fix the root cause of IT issues in high-stress situations. This article will explore the top-recommended incident management software for different company sizes.
by Tian Lin
Incident Management Software Glossary Terms
Incident Management Software Discussions
0
Question on: Moogsoft
how can we place bulk servers in MOOGSOFT black out portal?
We cannot place more than 25+ servers in MOOGSOFT blackout portal during patching activity. for example, if we want to place 1000 servers. we need to schedule 40 times in the black out portal.
Hi Naveen,
we used the script to do so, with that only you will be able to add the multiple server in the same time.
0
Question on: Rundeck
How can create a user lifetime token
User token usually expires after 1 month, this increase a toil work in my day. How can create a "lifetime" token?
1. Edit "rundeck-config.properties" and add below line
rundeck.api.tokens.duration.max=0
2. Restart Rundeck
3. Rundeck UI > Profile > Generate New Token
Put Expiration in = "0"
You should be all set after that.
0
Question on: Rundeck
Do you give us more shedulers per task in jobs ?
Scheduling a SOP involving several nodes is painful. Doing 1 task in one node, then doing a other tasks on a other nodes, ...
The schedule is for jobs (a group of steps), also, you can create single-step jobs if you need any step with another schedule, take a look at this: https://docs.rundeck.com/docs/manual/creating-jobs.html#scheduled-jobs
Incident Management Software Reports
Mid-Market Grid® Report for Incident Management
Fall 2026
G2 Report: Grid® Report
Grid® Report for Incident Management
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Incident Management
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for Incident Management
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Incident Management
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Incident Management
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Incident Management
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Incident Management
Summer 2026
G2 Report: Grid® Report
Grid® Report for Incident Management
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for Incident Management
Summer 2026
G2 Report: Momentum Grid® Report



