Inbound Call Tracking Software Resources - Page 25

It is used as an omnichannel CX platform for enabling customer communications for functions such as marketing, sales, customer support and service and others.

WhatConverts is used by marketing agencies to track the result of their marketing. If you spend money on marketing and what to see what marketing converts to phone calls. WhatConverts solves this and a lot more.

The platform is a cloud-based Software-as-a-Service (SaaS) call tracking and reporting system that empowers users to optimize and automate pay-per-call business processes through intelligent routing, data passing, in-depth data analytics, and comprehensive reporting. Additionally, the platform leverages data from Customer Relationship Management (CRM) systems and proprietary APIs to deliver personalized experiences and increase conversion rates. It assists users in identifying the most revenue-driving campaigns while creating a true multi-channel strategy with insights that promote higher conversions. The platform is a contract-free application that provides a web-based system enabling users to route and track calls for their call centers, affiliates, and customers. Through user input and setup, the system facilitates the building and maintaining of campaigns and customer profiles, conditional tagging, information push & pull, intelligent routing, compliance integrations, and internal financial reporting. The platform also supports any changes or updates to users' customer and source profiles, information life cycles, and agreements. All campaign and partner profile creations and modifications are processed electronically through the platform’s web-based application based on user input. The platform also offers customer support, business development, and data analytics efforts as part of its service.