### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Enterprise Feedback Management Software Resources ##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Enterprise Feedback Management Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Enterprise Feedback Management Software Articles [![2023 Trends in Customer Support, Automation, and Customer Loyalty](https://learn.g2.com/hubfs/2023%20Trends%20in%20Customer%20Support%2c%20Automation%2c%20and%20Customer%20Loyalty.png "2023 Trends in Customer Support, Automation, and Customer Loyalty")](https://www.g2.com/articles/customer-support-trends-2023) [ ### 2023 Trends in Customer Support, Automation, and Customer Loyalty ](https://www.g2.com/articles/customer-support-trends-2023) This post is part of G2's 2023 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Emily Malis Greathouse, director, market research, and additional coverage on trends identified by G2’s analysts.  [ ![Jeffrey Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey Lin") JL ](https://learn.g2.com/author/jeffrey-lin) by Jeffrey Lin [![New Experience Management Software Category on G2 Revamps Feedback Software Space](https://learn.g2.com/hubfs/person-holding-white-printer-paper-3740390.jpg "New Experience Management Software Category on G2 Revamps Feedback Software Space")](https://www.g2.com/articles/new-experience-management-software-category) [ ### New Experience Management Software Category on G2 Revamps Feedback Software Space ](https://www.g2.com/articles/new-experience-management-software-category) G2’s Survey and Enterprise Feedback Management (EFM) software categories are among its most populated and active in terms of vendor engagement. We are fortunate to have so much input from industry experts to ensure these categories are reflective of the market even as it fluctuates. [ ![Jazmine Betz](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jazmine Betz") JB ](https://learn.g2.com/author/jazmine-betz) by Jazmine Betz [![5 App Design Tips for a Better UI/UX](https://learn.g2crowd.com/hubfs/app-design.jpg "5 App Design Tips for a Better UI/UX")](https://www.g2.com/articles/app-design) [ ### 5 App Design Tips for a Better UI/UX ](https://www.g2.com/articles/app-design) Your app will live and die by its design. [ ![Bridget Poetker](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bridget Poetker") BP ](https://learn.g2.com/author/bridget-poetker) by Bridget Poetker ## Enterprise Feedback Management Software Glossary Terms [![User Story](https://learn.g2.com/hubfs/G2CM_GI783_Glossary_Article_Images-%5Buser_story%5D_V1b.png "User Story")](https://www.g2.com/glossary/user-story-definition) [User Story](https://www.g2.com/glossary/user-story-definition) Practiced by agile teams, a user story is a statement that describes a desire the user has for a specific feature in a product. Keep reading to learn more. by Holly Landis [![Customer Experience Management](https://learn.g2.com/hubfs/G2CM_GI682_Glossary_Article_Images-%5BCustomer_Experience_Management%5D_V1a.png "Customer Experience Management")](https://www.g2.com/glossary/customer-experience-management-definition) [Customer Experience Management](https://www.g2.com/glossary/customer-experience-management-definition) Customer experience management (CXM) prioritizes personalized experiences at every customer interaction. Learn more about its benefits for businesses. by Holly Landis [![User Persona](https://learn.g2.com/hubfs/G2CM_GI642_Glossary_Article_Images-%5Buser_persona%5D_V1b.png "User Persona")](https://www.g2.com/glossary/user-persona-definition) [User Persona](https://www.g2.com/glossary/user-persona-definition) User personas are profiles representing a target user audience of a product or service. Learn how businesses can use personas to improve user experience. by Holly Landis [![Buyer Persona](https://learn.g2.com/hubfs/G2CM_GI596_Glossary_Article_Images_%5Bbuyer_persona%5D_V1a.png "Buyer Persona")](https://www.g2.com/glossary/buyer-persona-definition) [Buyer Persona](https://www.g2.com/glossary/buyer-persona-definition) Buyer personas are fictional profiles created using customer data to help marketers focus their messaging. Learn about creating and using buyer personas. by Holly Landis [![Polling](https://learn.g2.com/hubfs/Polling.png "Polling")](https://www.g2.com/glossary/polling-definition) [Polling](https://www.g2.com/glossary/polling-definition) Polling is the ability to canvas a certain population to gauge their opinion or knowledge on a particular topic. Learn how polling related software helps ease internal business communication among employees. by Marina Schlosser ## Enterprise Feedback Management Software Discussions 0 Question on: SurveyMonkey [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) Where is Survey Monkey data stored? is it useful for others to understand the questions and is it available in different languages Does Survey Monkey have an API?need to know that our information is not released to the wrong participant and information is released whats steps are initiated to protect us from identity theft Yes, you can track their IP address but you select for your respondents to be anonymous, then it will not track their IP address. And if it tracks their IP address, it will only show you what area or country they in, it will not show you specific information like address, etc. Answered: Tharwuah Slemang on November 21, 2019 The first thing to know is that surveys are set up by a survey creator and not by SurveyMonkey. SurveyMonkey provides the tools for creators to configure their surveys how they want. This includes allowing them to collect strictly anonymous responses, or to choose to identify their respondents. If survey creators want to identify respondents, they could of course just ask who you are (e.g. ask you for your name and contact information using a demographic survey question type). Survey Monkey also offers the option for surveys to collect respondent IP addresses. While an IP address will not necessarily disclose your identity, IP addresses are often indicative of a geographic location. How do you know if your IP address or email address is being collected “in the background”? The best thing to do is contact the survey creator, or the person who invited you to take the survey, directly! Oh, and SurveyMonkey never peeks at your responses unless the survey creator gives us permission to. They give all the control to the survey creator and they determine how public or private to make their survey results. But, they also expect survey creators to abide by theirTerms of Use, so if you think a survey creator is doing something they shouldn’t be, like claiming their survey is anonymous and it isn’t or trying to gather sensitive personal information (such as credit card numbers), please contact Survey Monkey. Answered: Lokesh Gautam on November 21, 2019 You can identify respondents if you select the option for your survey responses to not be anonymous. This option is in the 'Collect Responses' section. Answered: Erica Slaven on November 19, 2019 By default, most collectors track the IP address of your respondents as response metadata. However, if you turn on Anonymous Responses, your respondents' IP addresses won't be tracked. If you want to track other identifying information, make sure to also choose another tracking method. Answered: Trey Clark on November 19, 2019 Survey Monkey never told it's anonymous. You can create anonymous polls, but the creator of the poll will see users' IP addresses, their names, phones, etc. Here's more detailed info on the question: https://utopia.fans/security/is-surveymonkey-truly-anonymous/ On the whole, if you want something more private - you better look for alternatives. Answered: Diane Brooks on August 13, 2021 I guess its safe to say i wasn't the only one that suffered from the loss of bitcoins been stolen from worldofcryptomining account, over 18btc was stolen from my account, i was so weak and confused at the same time, I made different enquiries on what to do next to recover my btc, the police would not look into the matter, luckily for me a friend who had sent btc to the wrong wallet and was able to recover them through someone he hired .He referred me to the same person at futuretech after contacting he requested the informations i had on the stolen bitcoins and service fee, in less than 3days he was able to track my bitcoins and recover them, after which he advised i get an hardware wallet, which i find quite safer.goid part is they help and guide you to the right platform to mine and invest your bitcoin and get 15% of your investment in 14 days… doubled my investment and being 1 of my greatest decision… trusted and reliable bitcoin recovery michaelsmith@gmail.com Answered: Maria Gabriella on March 10, 2022 [See more answers (5)](javascript:void(0);) [Your answer](/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable/comments/new?remote=true) 0 Question on: Alchemer Digital [Will it ever be implemented for OTT?](/discussions/will-it-ever-be-implemented-for-ott) i.e. Apple TV, Fire TV, Roku, SmartTV Not sure, I'm using it for iOS but I heard it might be extended to Apple TV as well. Answered: Rahul Dubey on January 14, 2020 [Your answer](/discussions/will-it-ever-be-implemented-for-ott/comments/new?remote=true) 0 Question on: Podium [How do we integrate with slack?](/discussions/how-do-we-integrate-with-slack) I saw that option in the above question and would love to know how podium and slack tie together Podium ripped us off and will not respond to us at all... for a communication platform where no one is available for 3 months.... The rep that signed me up call me every 15 mins until i signed up. Platform gave a bunch of errors and i never heard from rep again. I text and sent about 40 emails with no response Answered: Alex Givans on July 15, 2021 Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake brokers if you have been scammed before well i know a lot of people have lost so much of their fund, life saving, retirement saving. investment and even sold a lot properties so that can they can be able to trade more more with binary options broker but it all went negatives ways for them which they don't even expected and I know a lot of people might have lost hope that their fund is gone forever or it can’t be recovered anymore that's (BIG NO).........I have good new I wanna shared with victims sorry for your lost its not easy but i can fully assure you on how you gonna recover your money within days who have loss much fund due to binary scam and i wanna tell there is big advantage to recover all your lost when you are ready to consult the one online leading intelligence and trustworthy group of hacker,Are you really seeking for help in recovery of your lost in binary option/cryptocurrency frauds, forex trading scam, investment scam any kind of scam I wanna highly recommend the number one leading intelligence and professional organization ACTIVEBONORUM I personally have introduce this great group hacker to every individual I know physically who is seeking for recovery helps and when it come to handle case for victim they are very reliable and trustworthy.they don’t charge any upfront payment before they start working your case when they get the vital information about the lost fund from the victim and it take them some working days to recover fund I wanna make sure victim don’t fall in the hands of another scammer again cos I know how it gonna feel to lost another fund to fake recovery when seeking for recovery expert I know a lot of fake recovery group acting up and pretending as if they can assist you they only want your money and that’s all please be careful out there you are feel free to consult them on Activebonorum sit Direct message to (borsatom320@gmail.com) Answered: Angela Sanjana on July 31, 2021 Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake brokers if you have been scammed before well i know a lot of people have lost so much of their fund, life saving, retirement saving. investment and even sold a lot properties so that can they can be able to trade more more with binary options broker but it all went negatives ways for them which they don't even expected and I know a lot of people might have lost hope that their fund is gone forever or it can’t be recovered anymore that's (BIG NO).........I have good new I wanna shared with victims sorry for your lost its not easy but i can fully assure you on how you gonna recover your money within days who have loss much fund due to binary scam and i wanna tell there is big advantage to recover all your lost when you are ready to consult the one online leading intelligence and trustworthy group of hacker,Are you really seeking for help in recovery of your lost in binary option/cryptocurrency frauds, forex trading scam, investment scam any kind of scam I wanna highly recommend the number one leading intelligence and professional organization ACTIVEBONORUM I personally have introduce this great group hacker to every individual I know physically who is seeking for recovery helps and when it come to handle case for victim they are very reliable and trustworthy.they don’t charge any upfront payment before they start working your case when they get the vital information about the lost fund from the victim and it take them some working days to recover fund I wanna make sure victim don’t fall in the hands of another scammer again cos I know how it gonna feel to lost another fund to fake recovery when seeking for recovery expert I know a lot of fake recovery group acting up and pretending as if they can assist you they only want your money and that’s all please be careful out there you are feel free to consult them on Activebonorum sit Direct message to (michaelsmith@gmail.com) Answered: Michael Smith on March 10, 2022 Investing online has been a main source of income,that's why knowledge plays a very important role in humanity,you don't need to over work yourself for money.All you need is the right information,and you could build your own wealth from the comfort of your home!Binary trading is dependent on timely signals,assets or controlled strategies which when mastered increases chance of winning up to 90%-100% with trading. It’s possible to earn $10,000 to $20,000 trading weekly-monthly,just file a complaint with  Mr JACKSON JOHNNY ,I had almost given up on everything about binary trading and ever getting my lost funds back,till i met with him,with his help now i have my lost funds back to my bank account and I can now trade successfully with his profitable strategies and software!!you can reach him Via Email: jacksonjohnny171100 @ gmail . Com Via WhatsApp or TEXT : +1 202 838 -7524 Answered: Augusta Molly on March 10, 2022 Investing online has been a main source of income,that's why knowledge plays a very important role in humanity,you don't need to over work yourself for money.All you need is the right information,and you could build your own wealth from the comfort of your home!Binary trading is dependent on timely signals,assets or controlled strategies which when mastered increases chance of winning up to 90%-100% with trading. It’s possible to earn $10,000 to $20,000 trading weekly-monthly,just file a complaint with  Mr JACKSON JOHNNY ,I had almost given up on everything about binary trading and ever getting my lost funds back,till i met with him,with his help now i have my Recovered all my lost funds back to my bank account and I can now trade successfully with his profitable strategies and software!!you can reach him Via Email: jacksonjohnny171100 @ gmail . Com Via WhatsApp or TEXT : +1 202 838 -7524 Answered: Katherine Jonas on March 10, 2022 Hello everyone, Are you looking for a professional trader, forex and binary manager who will help you trade and manage your account with good and massive amount of profit in return.He also helps in recovering lost funds from fake brokers….you can contact MR. JACKSON JOHNNY for your investment plan, for he helped me earned 12,000usd with little investment funds. JACKSON JOHNNY you're the best trader I can recommend for anyone who wants to invest and trade with a genuine trader, he also helps in recovery of loss funds..you can contact him on his Email: jacksonjohnny 171100 @gmail.com Via WhatsApp or Text : +1 202 838 -7524 Answered: Donald Helmets on March 10, 2022 How can any amount of someone's hard earned money just disappear into thin air without a trace nor explanation? I almost believed it when I lost my Investment capital to a Crypto mining company, luckily I was saved by my nextdoor neighbor who introduced me to MR JACKSON JOHNNY, since I’ve met him my life changed for for good and I’m a living testimony…he thought me all the basics and strategies as regards to investment and withdrawal. He also helps in Recovering Lost Funds From Fake Brokers.. Feel free to reach out to me if you're having withdrawal issues or you wish to start up Investment or Recover Your Lost Funds From Fake Online Brokers in a save part. Via WhatsApp or text: +1 973  646 4885 Via Email\>\> jacksonjohnny171100 @ gmail.com Answered: Wayas Mercy on March 10, 2022 [See more answers (6)](javascript:void(0);) [Your answer](/discussions/how-do-we-integrate-with-slack/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/enterprise-feedback-management/resources?discussions_page=2) - [1](/categories/enterprise-feedback-management/resources) - [2](/categories/enterprise-feedback-management/resources?discussions_page=2) - 3 - [4](/categories/enterprise-feedback-management/resources?discussions_page=4) - [5](/categories/enterprise-feedback-management/resources?discussions_page=5) - [6](/categories/enterprise-feedback-management/resources?discussions_page=6) - [7](/categories/enterprise-feedback-management/resources?discussions_page=7) - … - [82](/categories/enterprise-feedback-management/resources?discussions_page=82) - [83](/categories/enterprise-feedback-management/resources?discussions_page=83) - [Next ›Next ›](/categories/enterprise-feedback-management/resources?discussions_page=4) ## Enterprise Feedback Management Software Reports Mid-Market Grid® Report for Enterprise Feedback Management Summer 2026 G2 Report: Grid® Report Grid® Report for Enterprise Feedback Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Enterprise Feedback Management Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Enterprise Feedback Management Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Enterprise Feedback Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Enterprise Feedback Management Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Enterprise Feedback Management Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Enterprise Feedback Management Spring 2026 G2 Report: Grid® Report Grid® Report for Enterprise Feedback Management Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Enterprise Feedback Management Spring 2026 G2 Report: Momentum Grid® Report