Email Tracking Software Resources

Typically, our users average between 60 and 80 contacts per hour. Of course, it depends on how many live conversations you have and the typical duration of those calls. Bottom line, PhoneBurner handles the repetitive tasks so you have more, and higher quality live interactions.

Using the dialer is easy. The first step is to select the leads you wish to call. This can be done by the agent, with the help of lead filtering and smart search, or automated by the admin on the account. With leads selected, simply click "Begin Dial Session." The agent will be prompted to make one phone call into the PhoneBurner bridge. Once connected, PhoneBurner starts the session and begins dialing your first contact. The system handles all of the time-consuming and repetitive tasks, so agents can focus on live conversations.

No. PhoneBurner is 100% cloud based. There is nothing to install, no downloads, and no special equipment needed. Agents can log in from anywhere with an internet connection, and make calls using any phone - office line, cell phone, or our VOIP smartphone.