Email Template Builder Software Resources

Hello Michael, I am Nicholas from the support team! The best way to go around this is to segment your lists upon your custom fields ( you can create any extra needed custom fields through this guide : https://help.moosend.com/hc/en-us/articles/207536869-How-do-I-create-custom-fields- ) - then you can segment your lists ( here is the guide as well : https://help.moosend.com/hc/en-us/articles/208377715-How-can-I-use-List-Segmentation-to-create-targeted-campaigns- ) then you can reach out to these segments as you like! :) Alternatively, you can set up automations to send campaigns to them and also subscribe them to different lists or populate custom fields for better lead management! ( depending on their actions! ) I hope this helps clarify a bit! Best, Nicholas

All applications take time to learn and there are a ton of really great resources on youtube. this guy has amazing information and tutorials and helped me a lot. when i got stuck i reached out to zoho support and they answered my questions super quick. youtube channel to follow for zoho https://www.youtube.com/channel/UCCWrfyEe4sIYXpInhR0Y6_A

Thanks for the question! Our system is designed to deliver straight to the main inbox. However, it all depends on the recipients' inbox settings, if they have, for example, tabs like Gmail, then the email will go to Promotions, or if they have strong anti-spam programs installed, the email might go to other inboxes, but that is something that we, or any other email marketing app, cannot control. Also, I would advise you to check this article about the best practices and useful tips to deal with email campaigns landing in spam: https://support.omnisend.com/en/articles/1061804-dealing-with-campaigns-landing-in-spam The main secret is to make Email provider Spam filters recognize the Email as a usual email you send to a friend. Using fewer pictures and more text would be a good start (at least 60% text and 40% images). If you have any other questions feel free to reach out our support team support@omnisend.com