E-Commerce Platforms Resources

Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on E-Commerce Platforms

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.

Contents

E-Commerce Platforms Articles

Top 30 FAQ Page Examples and How to Build Yours

It’s no secret that the best companies put their customers first.

by Deirdre O'Donoghue

The Benefits and Types of Manufacturing Inventory Management

Keeping track of all the goods in your inventory is easier said than done.

by Adithya Siva

2023 Trends in the E-commerce Industry

This post is part of G2's 2023 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Emily Malis Greathouse, director, market research, and additional coverage on trends identified by G2’s analysts.

by Subhransu Sahu

E-Commerce Platforms Glossary Terms

White Labeling

White labeling involves selling a company’s product under another brand’s name. Discover its benefits, best practices, and industries using white labels.

by Kelly Fiorini

3DS Payment Gateway

3DS payment gateways are secure card payment processors. Learn how businesses use 3DS gateways for online and in-person transactions and their benefits.

by Holly Landis

Customer Experience Management

Customer experience management (CXM) prioritizes personalized experiences at every customer interaction. Learn more about its benefits for businesses.

by Holly Landis

Product Differentiation

Product differentiation is a group of traits or characteristics distinguishing a product from a similar one on the market. Learn the types and benefits.

by Holly Landis

Payment Gateway

A payment gateway is a technology tool that transfers payment data between a customer and a merchant. Learn about the three types and the benefits.

by Kelly Fiorini

Headless CMS

A headless content management system is back-end software that allows connection to any presentation layer via application programming interfaces (APIs.)

by Kelly Fiorini

Go-to-Market Strategy

A go-to-market strategy is an all-encompassing plan for launching a new product or service. Learn how to create a GTM strategy and why it’s important.

by Holly Landis

E-commerce

E-commerce is any transaction of goods or services over the internet. Learn more about the different types of e-commerce and best practices for success.

by Kelly Fiorini

Add-on Sales

Salespeople secure add-on sales by recommending additional products and services to customers. Learn about add-on sales benefits, best practices, and more.

by Alyssa Towns

Intangible Products

Intangible products refer to company offerings that are not physical in nature. Learn more about intangible products, what falls into the category, and how to sell products that can’t be touched.

by Alexandra Vazquez

E-Commerce Platforms Discussions

Question on: NetSuite

What can we use to fast track our billing process and tailor fit this to our current set-up?

Our billing process is done by uploading data from outside of the system now but we want to use the billing module directly for this process. What can you suggest for us to use. Is there a suitebundle or NetSuite app for this? Thanks.

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What is your billing process? are you looking to automate the billing from a sales order?

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Answered: Prabodh Kadam on March 23, 2023

Your answer

Question on: NetSuite

Drop-ship service for resale item

We sell a service to our customers, which requires the purchase of a license from a vendor. Since this is a service, we need a project creation to minor the progress and resource utilization. Hence we used service for the resale item to create the project as well as the drop-ship purchase order from that. However, NetSuite does not support creating drop-ship purchase orders for service for resale items. As a workaround, we created a custom field in the purchase order and maintain the related dales order URL there manually for now to maintain the relationship. But we want the drop-ship PO creation to be automated. Is any workaround available to overcome this problem?

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In NetSuite, drop-shipping can be managed using the following steps: Set up Vendor Records: Create vendor records for the manufacturers, wholesalers, or other suppliers that you will be using for drop-shipping. Create Drop-ship Items: Set up drop-ship items in your item list by selecting the "Drop-ship" item type and specifying the vendor associated with the item. Create Sales Orders: When creating a sales order, select the drop-ship item and the associated vendor. This will generate a purchase order to the vendor, who will then ship the item directly to the customer. Manage Purchase Orders: Monitor and manage purchase orders created for drop-ship items to ensure that the vendor is fulfilling the order as expected. Process Fulfillment: Once the vendor has shipped the item, update the sales order with the tracking information and mark the item as fulfilled.

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Answered: Sanvi Singh on February 5, 2023

Your answer

Question on: Shopify

What are the features of Shopify?

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In word you can say shopify is your own "shop"

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Answered: Muhammad ahmad Mustafa on September 22, 2023

Shopy is like our own shop at home

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Answered: Nikunj Patel on September 24, 2023

Shuffle-style music

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Answered: Justin Buckley on June 12, 2023

Shopify is a comprehensive e-commerce platform that offers a wide range of features and functionalities to help businesses build, manage, and scale their online stores. Here are some key features of Shopify: Store Builder: Shopify provides an intuitive and user-friendly store builder that allows you to create a professional-looking online store without any coding or design skills. You can choose from a variety of customizable themes, arrange your product catalog, and design your storefront to match your brand identity. Product Management: Shopify offers robust tools for managing your product inventory efficiently. You can add, edit, and organize products, set pricing, track inventory levels, and manage product variants (such as size, color, etc.). You can also create collections, set up product tags, and manage product images and descriptions. Secure Checkout: Shopify ensures secure and PCI-compliant payment processing. It supports multiple payment gateways, including Shopify Payments, which allows you to accept credit card payments directly on your store. Additionally, Shopify provides SSL encryption to protect customer data and ensure secure transactions. Mobile Commerce: Shopify provides mobile-responsive themes, enabling your store to adapt seamlessly to different devices and screen sizes. With the Shopify Mobile App, you can manage your store, track sales, view analytics, and communicate with customers on the go. Order Management: Shopify simplifies order management with features like order tracking, fulfillment, and inventory synchronization. You can view and manage orders, print shipping labels, generate invoices, and communicate with customers regarding their orders. Integration with popular shipping carriers makes order fulfillment efficient. Marketing and SEO: Shopify offers built-in SEO features to optimize your store for search engines. You can customize meta tags, URLs, and product tags to improve your store's visibility. Additionally, you can create discount codes, run marketing campaigns, and integrate with social media platforms for marketing purposes. Analytics and Reporting: Shopify provides detailed analytics and reporting tools to track your store's performance. You can monitor sales, track visitor behavior, analyze customer demographics, and gain insights into your store's performance through the built-in analytics dashboard. This data helps you make informed business decisions. App Store and Integrations: Shopify's App Store offers a wide range of free and paid apps and integrations to extend your store's functionality. You can find apps for marketing, accounting, customer support, inventory management, and more. These integrations allow you to customize and enhance your store's capabilities based on your specific needs. Customer Support: Shopify offers 24/7 customer support via live chat, email, and phone. Their support team is knowledgeable and responsive, helping you resolve any technical issues or answer your questions promptly. Scalability and Security: Shopify's cloud-based infrastructure ensures scalability, allowing your store to handle high volumes of traffic and sales. They also provide robust security measures, including regular updates, backup systems, and PCI compliance, to protect your store and customer data. These are just some of the many features and capabilities that Shopify provides. Whether you're starting a small online store or scaling a larger business, Shopify offers a comprehensive platform to meet your e-commerce needs.

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Answered: rohan nale on September 24, 2023

You can sell your products on Shopify by adding and advertising those products through different social media platforms. Even you can choose your shipping partners for delivering your order to the customers.

E-Commerce Platforms Resources

Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on E-Commerce Platforms

E-Commerce Platforms Articles

Top 30 FAQ Page Examples and How to Build Yours

The Benefits and Types of Manufacturing Inventory Management

2023 Trends in the E-commerce Industry

14 E-commerce Trends in 2023: The Future of Online Shopping

Highlights From the G2 Fall 2022 E-Commerce Reports

A Better Future for Digital Storefronts with E-Commerce Personalization

What Is Social Commerce, and Why We Created a New Category for It

Introducing the Returns Management Category on G2

Hybrid Shopping Trends in 2022

Digital Wallet and Cashless Payment Trends in 2022

2021 Trends in E-Commerce and Industry 4.0

Why You Need an E-Commerce Strategy and How to Create One

COVID-19 Drives E-Commerce Growth for Brick and Mortar Retailers

What Is E-Commerce? How to Launch Your Dream Business Today

56 Online Shopping Statistics to Unveil Latest Buying Trends

E-Commerce Platforms Glossary Terms

E-Commerce Platforms Discussions

E-Commerce Platforms Reports