E-Commerce Platforms Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on E-Commerce Platforms
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
E-Commerce Platforms Articles
Top 30 FAQ Page Examples and How to Build Yours
It’s no secret that the best companies put their customers first.
by Deirdre O'Donoghue
The Benefits and Types of Manufacturing Inventory Management
Keeping track of all the goods in your inventory is easier said than done.
by Adithya Siva
2023 Trends in the E-commerce Industry
This post is part of G2's 2023 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Emily Malis Greathouse, director, market research, and additional coverage on trends identified by G2’s analysts.
by Subhransu Sahu
14 E-commerce Trends in 2023: The Future of Online Shopping
Entrepreneurs must stay curious about what's trending.
by Deirdre O'Donoghue
Highlights From the G2 Fall 2022 E-Commerce Reports
The e-commerce software market experienced significant changes in the past quarter caused by market corrections, changes in buyer behavior, and supply chain challenges. To understand how these changes impacted users, I analyzed the most recent G2 e-commerce reports data for fall 2022.
by Gabriel Gheorghiu
A Better Future for Digital Storefronts with E-Commerce Personalization
The COVID-19 pandemic brought about changes to many industries, including one of the most sought-after ones, the retail sector. From suppliers, manufacturers, distributors, wholesalers, and retailers to consumers, everyone was exposed to the vulnerabilities and consequences of the pandemic. Amidst this health and economic crisis, consumer shopping behavior changed entirely. Businesses realized the power of digital transformation and added a virtual storefront to their brick-and-mortar store as consumers adapted to shopping online.
by Subhransu Sahu
What Is Social Commerce, and Why We Created a New Category for It
The fact that social media is critical for e-commerce is obvious. There are billions of users on social media platforms, and many of them buy online. It is estimated that the number of social media users worldwide will reach 5.85 billion by 2027. In addition, sellers also use social media to share and promote their products—the value of social commerce sales worldwide is estimated at 2.9 trillion dollars by 2026.
by Gabriel Gheorghiu
Introducing the Returns Management Category on G2
It’s safe to say that almost everyone has returned a product that they bought, either in-store or online. The reason for the return isn’t relevant—maybe a shirt didn’t fit, a toy arrived damaged, or they just decided they didn’t want the merchandise anymore. Whatever the reason, the retailer or manufacturer needs to have the proper return infrastructure in place to process and track these returns, ensuring that inventory is replenished or updated, and the customer receives a replacement product or a refund or credit is issued.
by Nathan Calabrese
Hybrid Shopping Trends in 2022
This post is part of G2's 2022 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Gabriel Gheorghiu
Digital Wallet and Cashless Payment Trends in 2022
This post is part of G2's 2022 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Nathan Calabrese
2021 Trends in E-Commerce and Industry 4.0
This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Gabriel Gheorghiu
Why You Need an E-Commerce Strategy and How to Create One
If you sell online, you surely use an e-commerce platform or shopping cart software to create and manage your online store, track inventory and payments, and maybe personalize your buyers’ shopping experience. But your competitors also use similar tools—so what is your competitive advantage?
by Gabriel Gheorghiu
COVID-19 Drives E-Commerce Growth for Brick and Mortar Retailers
The coronavirus pandemic has compelled consumers to stay home in quarantine, driving some brick and mortar stores to either move online or adopt a combination of both in-store (curbside pickup) and online sales methods for the first time.
by Nathan Calabrese
What Is E-Commerce? How to Launch Your Dream Business Today
Contrary to popular belief, not everything sold online is considered e-commerce.
by Deirdre O'Donoghue
56 Online Shopping Statistics to Unveil Latest Buying Trends
Online shopping, once a novelty, has now become a staple in our daily lives.
by Sagar Joshi
E-Commerce Platforms Glossary Terms
E-Commerce Platforms Discussions
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Question on: Shopify
What are the features of Shopify?
What are the features of Shopify?
In word you can say shopify is your own "shop"
Shopy is like our own shop at home
Shuffle-style music
Shopify is a comprehensive e-commerce platform that offers a wide range of features and functionalities to help businesses build, manage, and scale their online stores. Here are some key features of Shopify:
Store Builder: Shopify provides an intuitive and user-friendly store builder that allows you to create a professional-looking online store without any coding or design skills. You can choose from a variety of customizable themes, arrange your product catalog, and design your storefront to match your brand identity.
Product Management: Shopify offers robust tools for managing your product inventory efficiently. You can add, edit, and organize products, set pricing, track inventory levels, and manage product variants (such as size, color, etc.). You can also create collections, set up product tags, and manage product images and descriptions.
Secure Checkout: Shopify ensures secure and PCI-compliant payment processing. It supports multiple payment gateways, including Shopify Payments, which allows you to accept credit card payments directly on your store. Additionally, Shopify provides SSL encryption to protect customer data and ensure secure transactions.
Mobile Commerce: Shopify provides mobile-responsive themes, enabling your store to adapt seamlessly to different devices and screen sizes. With the Shopify Mobile App, you can manage your store, track sales, view analytics, and communicate with customers on the go.
Order Management: Shopify simplifies order management with features like order tracking, fulfillment, and inventory synchronization. You can view and manage orders, print shipping labels, generate invoices, and communicate with customers regarding their orders. Integration with popular shipping carriers makes order fulfillment efficient.
Marketing and SEO: Shopify offers built-in SEO features to optimize your store for search engines. You can customize meta tags, URLs, and product tags to improve your store's visibility. Additionally, you can create discount codes, run marketing campaigns, and integrate with social media platforms for marketing purposes.
Analytics and Reporting: Shopify provides detailed analytics and reporting tools to track your store's performance. You can monitor sales, track visitor behavior, analyze customer demographics, and gain insights into your store's performance through the built-in analytics dashboard. This data helps you make informed business decisions.
App Store and Integrations: Shopify's App Store offers a wide range of free and paid apps and integrations to extend your store's functionality. You can find apps for marketing, accounting, customer support, inventory management, and more. These integrations allow you to customize and enhance your store's capabilities based on your specific needs.
Customer Support: Shopify offers 24/7 customer support via live chat, email, and phone. Their support team is knowledgeable and responsive, helping you resolve any technical issues or answer your questions promptly.
Scalability and Security: Shopify's cloud-based infrastructure ensures scalability, allowing your store to handle high volumes of traffic and sales. They also provide robust security measures, including regular updates, backup systems, and PCI compliance, to protect your store and customer data.
These are just some of the many features and capabilities that Shopify provides. Whether you're starting a small online store or scaling a larger business, Shopify offers a comprehensive platform to meet your e-commerce needs.
You can sell your products on Shopify by adding and advertising those products through different social media platforms. Even you can choose your shipping partners for delivering your order to the customers.
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Question on: NetSuite
Can you build custom apps with Netsuite
Looking at alternatives to salesforce as a platform for our contingent workforce platform and curious if Netsuite is module based similar to Salesforce allowing us to bolt on modules to build out capabilities.
Yes you can build custom aps in NetSuite and role out various modules as you grow or expand your capacity and use when you need it. I have been an Executive in Accounting and Finance for 20 years and have worked in too many systems to list. NetSuite for me was love at first sight. I think it is the best system on the Market and has been for years.
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Question on: Shopify
Shopify is a well known internet business stage that assists you with building your own web-based store, without requiring any tech abilities
Shopify is a well known internet business stage that assists you with building your own web-based store, without requiring any tech abilities
E-Commerce Platforms Reports
Mid-Market Grid® Report for E-Commerce Platforms
Fall 2026
G2 Report: Grid® Report
Grid® Report for E-Commerce Platforms
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for E-Commerce Platforms
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for E-Commerce Platforms
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for E-Commerce Platforms
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for E-Commerce Platforms
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for E-Commerce Platforms
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for E-Commerce Platforms
Summer 2026
G2 Report: Grid® Report
Grid® Report for E-Commerce Platforms
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for E-Commerce Platforms
Summer 2026
G2 Report: Momentum Grid® Report

























