### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Digital Experience Monitoring (DEM) Software Resources ##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Digital Experience Monitoring (DEM) Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Digital Experience Monitoring (DEM) Software Articles [![Why Most Businesses’ Mobile Presence Failed](https://learn.g2.com/hubfs/Mobile%20website.jpg "Why Most Businesses’ Mobile Presence Failed")](https://www.g2.com/articles/businesses-mobile-presence) [ ### Why Most Businesses’ Mobile Presence Failed ](https://www.g2.com/articles/businesses-mobile-presence) Digitalization is the key to success for many businesses today, especially during the COVID-19 pandemic. As businesses establish their online presence, many web designers and developers need to focus more on the mobile user experience rather than the desktop user experience. This is because there are more mobile web users than desktop.  [ ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin") TL ](https://learn.g2.com/author/tian-lin) by Tian Lin [![How Website Monitoring Can Help You Achieve Different Business Goals](https://learn.g2.com/hubfs/webdesign-3411373_960_720.webp "How Website Monitoring Can Help You Achieve Different Business Goals")](https://www.g2.com/articles/how-website-monitoring-can-help-you-achieve-different-business-goals) [ ### How Website Monitoring Can Help You Achieve Different Business Goals ](https://www.g2.com/articles/how-website-monitoring-can-help-you-achieve-different-business-goals) In the past year, there has been a surge of new online businesses because of the COVID-19 pandemic. One example is Facebook launching Facebook Shops last year. According to the United Nations, the e-commerce share of global retail trade had risen from 14% in 2019 to about 17% in 2020. However, with the new growth in online presence, businesses sometimes struggle to keep their website running and up to date, often due to a surge in traffic and demand. Many businesses have started buying website monitoring software to track their web performance, but they can do a lot more than that. This article will explain why companies should consider using the advanced features of website monitoring software. [ ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin") TL ](https://learn.g2.com/author/tian-lin) by Tian Lin ## Digital Experience Monitoring (DEM) Software Glossary Terms [![Digital Experience](https://learn.g2.com/hubfs/G2CM_GI715_Glossary_Article_Images-%5Bdigital_experience%5D_V1b.png "Digital Experience")](https://www.g2.com/glossary/digital-experience-definition) [Digital Experience](https://www.g2.com/glossary/digital-experience-definition) A digital experience is any digital touchpoint a customer has with a business. Learn more about these digital interactions with customers and the benefits. by Holly Landis [![Issue Tracking](https://learn.g2.com/hubfs/Issue%20tracking.png "Issue Tracking")](https://www.g2.com/glossary/issue-tracking-definition) [Issue Tracking](https://www.g2.com/glossary/issue-tracking-definition) Issue tracking is a system that registers all issues in a centralized repository as they are reported by customers. Learn more about the different types of issue tracking software and how organizations can utilize them. by Michael Pigott ## Digital Experience Monitoring (DEM) Software Discussions 0 Question on: Splunk AppDynamics [What is AppDynamics used for?](/discussions/what-is-appdynamics-used-for) What is AppDynamics used for? It is used as an APM tool(application performance monitoring). Answered: Jyoti Kumari 👨‍💻 on December 20, 2023 [Your answer](/discussions/what-is-appdynamics-used-for/comments/new?remote=true) 0 Question on: Germain UX [What is Germain APM used for?](/discussions/what-is-germain-apm-used-for) What is Germain APM used for? Germain APM (Application Performance Monitoring) is a real-time monitoring and automation platform used for: 1. Application Performance Monitoring – Tracks and optimizes application performance, ensuring minimal downtime. 2. User Experience Monitoring – Analyzes user interactions to identify bottlenecks and enhance usability. 3. Business Process Monitoring – Monitors business workflows and automates issue resolution. 4. AI-Powered Root Cause Analysis – Detects and resolves performance issues automatically. 5. Infrastructure Monitoring – Monitors servers, databases, networks, and cloud environments. 6. Automated Testing & QA – Helps with regression testing and performance testing. It is commonly used by IT teams, DevOps, and business analysts to improve application reliability, user experience, and operational efficiency. Answered: Babulal Sah on March 20, 2025 [Your answer](/discussions/what-is-germain-apm-used-for/comments/new?remote=true) 0 Question on: ManageEngine Applications Manager [Which of the following statistics do APM provide?](/discussions/which-of-the-following-statistics-do-apm-provide) Which of the following statistics do APM provide? An application performance monitoring and observability solution like Applications Manager provides various statistics and metrics related to application performance including response time, throughput, capacity, CPU, memory, and disk utilization, error rates, latency, and more. For more information on the application types we support and the parameters we monitor. Refer here, https://www.manageengine.com/products/applications\_manager/help/viewing-performance-metrics.html?g2-crowd Answered: Zoho Corporation on June 7, 2023 [Your answer](/discussions/which-of-the-following-statistics-do-apm-provide/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/digital-experience-monitoring-dem/resources?discussions_page=15) - [1](/categories/digital-experience-monitoring-dem/resources) - [2](/categories/digital-experience-monitoring-dem/resources?discussions_page=2) - … - [12](/categories/digital-experience-monitoring-dem/resources?discussions_page=12) - [13](/categories/digital-experience-monitoring-dem/resources?discussions_page=13) - [14](/categories/digital-experience-monitoring-dem/resources?discussions_page=14) - [15](/categories/digital-experience-monitoring-dem/resources?discussions_page=15) - 16 - [17](/categories/digital-experience-monitoring-dem/resources?discussions_page=17) - [18](/categories/digital-experience-monitoring-dem/resources?discussions_page=18) - [19](/categories/digital-experience-monitoring-dem/resources?discussions_page=19) - [20](/categories/digital-experience-monitoring-dem/resources?discussions_page=20) - [Next ›Next ›](/categories/digital-experience-monitoring-dem/resources?discussions_page=17) ## Digital Experience Monitoring (DEM) Software Reports Mid-Market Grid® Report for Digital Experience Monitoring (DEM) Summer 2026 G2 Report: Grid® Report Grid® Report for Digital Experience Monitoring (DEM) Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Digital Experience Monitoring (DEM) Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Digital Experience Monitoring (DEM) Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Digital Experience Monitoring (DEM) Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Digital Experience Monitoring (DEM) Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Digital Experience Monitoring (DEM) Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Digital Experience Monitoring (DEM) Spring 2026 G2 Report: Grid® Report Grid® Report for Digital Experience Monitoring (DEM) Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Digital Experience Monitoring (DEM) Spring 2026 G2 Report: Momentum Grid® Report