### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Customer Identity and Access Management (CIAM) Software Resources ##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Customer Identity and Access Management (CIAM) Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Customer Identity and Access Management (CIAM) Software Articles [![What Is CIAM? How It Balances Security and User Experience](https://learn.g2.com/hubfs/G2CM_FI137-Learn_Article-%5BCustomer_identity_and_access_management%5D_V1a.png "What Is CIAM? How It Balances Security and User Experience")](https://www.g2.com/articles/ciam) [ ### What Is CIAM? How It Balances Security and User Experience ](https://www.g2.com/articles/ciam) Customer experience plays a significant role in acquisition and retention.  [ ![Sagar Joshi](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sagar Joshi") SJ ](https://learn.g2.com/author/sagar-joshi) by Sagar Joshi [![What Is Corporate Governance? (+Why It's Vital to Your Business)](https://learn.g2.com/hubfs/corporate-governance.jpg "What Is Corporate Governance? (+Why It's Vital to Your Business)")](https://www.g2.com/articles/corporate-governance) [ ### What Is Corporate Governance? (+Why It's Vital to Your Business) ](https://www.g2.com/articles/corporate-governance) Businesses have their own internal governance system – and I’m going to explain how it works. [ ![Lauren Pope](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren Pope") LP ](https://learn.g2.com/author/lauren-pope) by Lauren Pope ## Customer Identity and Access Management (CIAM) Software Glossary Terms [![Passwordless Authentication](https://learn.g2.com/hubfs/G2CM_GI834_Glossary_Article_Images_%5Bpasswordless_authentication%5D_V1b.png "Passwordless Authentication")](https://www.g2.com/glossary/passwordless-authentication-definition) [Passwordless Authentication](https://www.g2.com/glossary/passwordless-authentication-definition) Passwordless authentication takes the hassle out of entering passwords. Learn the benefits, types, and how it differs from multi-factor authentication. by Alyssa Towns [![Multi-Factor Authentication](https://learn.g2.com/hubfs/G2CM_GI603_Glossary_Article_Images_%5Bmulti_factor_authentication%5D_V1b.png "Multi-Factor Authentication")](https://www.g2.com/glossary/multi-factor-authentication-definition) [Multi-Factor Authentication](https://www.g2.com/glossary/multi-factor-authentication-definition) Multi-factor authentication uses two or more methods of identification to allow logins to an app or account. Learn more about using MFA in business. by Holly Landis [![Customer Identity and Access Management (CIAM)](https://learn.g2.com/hubfs/Tech%20gloss%20CIAM-MM.jpg "Customer Identity and Access Management (CIAM)")](https://www.g2.com/glossary/customer-identity-and-access-management-ciam-definition) [Customer Identity and Access Management (CIAM)](https://www.g2.com/glossary/customer-identity-and-access-management-ciam-definition) What is customer identity and access management (CIAM), and why is it important as a software feature? Our G2 guide can help you understand CIAM and popular software associated with CIAM. by Merry Marwig, CIPP/US ## Customer Identity and Access Management (CIAM) Software Discussions 0 Question on: Microsoft Entra ID [How does Azure integrate with Active Directory?](/discussions/how-does-azure-integrate-with-active-directory) How does Azure integrate with Active Directory? Azure active directory is a cloud-ready service and since you essentially can think about connecting your azure AD servers with azure AD but in practical scenario that does not make any sense Answered: Kunal Das on October 19, 2022 [Your answer](/discussions/how-does-azure-integrate-with-active-directory/comments/new?remote=true) 0 Question on: FusionAuth [Is FusionAuth free?](/discussions/is-fusionauth-free) Is FusionAuth free? Yes, FusionAuth has a free Community edition that allows an unlimited number of monthly active users, and includes auth standards like Oauth, SAML, OIDC and basic MFA. Self hosted, always free. And yes, FusionAuth also has paid plans that add more advanced features and support. Answered: Don Bergal on November 8, 2022 [Your answer](/discussions/is-fusionauth-free/comments/new?remote=true) 0 Question on: Okta [Why do companies use Okta?](/discussions/why-do-companies-use-okta) Why do companies use Okta? SSO and authentication and authorization Answered: Akhila Mukka on October 4, 2022 [Your answer](/discussions/why-do-companies-use-okta/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/customer-identity-and-access-management-ciam/resources?discussions_page=23) - [1](/categories/customer-identity-and-access-management-ciam/resources) - [2](/categories/customer-identity-and-access-management-ciam/resources?discussions_page=2) - … - [20](/categories/customer-identity-and-access-management-ciam/resources?discussions_page=20) - [21](/categories/customer-identity-and-access-management-ciam/resources?discussions_page=21) - [22](/categories/customer-identity-and-access-management-ciam/resources?discussions_page=22) - [23](/categories/customer-identity-and-access-management-ciam/resources?discussions_page=23) - 24 - [25](/categories/customer-identity-and-access-management-ciam/resources?discussions_page=25) - [26](/categories/customer-identity-and-access-management-ciam/resources?discussions_page=26) - [Next ›Next ›](/categories/customer-identity-and-access-management-ciam/resources?discussions_page=25) ## Customer Identity and Access Management (CIAM) Software Reports Mid-Market Grid® Report for Customer Identity and Access Management (CIAM) Summer 2026 G2 Report: Grid® Report Grid® Report for Customer Identity and Access Management (CIAM) Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Customer Identity and Access Management (CIAM) Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Customer Identity and Access Management (CIAM) Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Customer Identity and Access Management (CIAM) Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Customer Identity and Access Management (CIAM) Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Customer Identity and Access Management (CIAM) Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Customer Identity and Access Management (CIAM) Spring 2026 G2 Report: Grid® Report Grid® Report for Customer Identity and Access Management (CIAM) Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Customer Identity and Access Management (CIAM) Spring 2026 G2 Report: Momentum Grid® Report