### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Business Instant Messaging Software Resources ##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Business Instant Messaging Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Business Instant Messaging Software Articles [![2021 Trends in Collaboration Technology](https://learn.g2.com/hubfs/collaboration%20trends%202021.jpg "2021 Trends in Collaboration Technology")](https://www.g2.com/articles/collaboration-technology-covid-19-impact-trends-2021) [ ### 2021 Trends in Collaboration Technology ](https://www.g2.com/articles/collaboration-technology-covid-19-impact-trends-2021) This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts. [ ![Jazmine Betz](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jazmine Betz") JB ](https://learn.g2.com/author/jazmine-betz) by Jazmine Betz [![How to Stay Organized When Closing Books Remotely](https://learn.g2.com/hubfs/crop-woman-counting-money-at-modern-office-table-4475524.jpg "How to Stay Organized When Closing Books Remotely")](https://www.g2.com/articles/how-to-stay-organized-when-closing-books-remotely) [ ### How to Stay Organized When Closing Books Remotely ](https://www.g2.com/articles/how-to-stay-organized-when-closing-books-remotely) Almost any public or private business with an accounting and finance department performs a month, quarter, and year-end close, which is a series of steps to review, record, and reconcile accounting information. For this blog, I’m going to refer to only month-end close for consistency and simplicity. [ ![Nathan Calabrese](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan Calabrese") NC ](https://learn.g2.com/author/nathan-calabrese) by Nathan Calabrese [![How Small Business Employees are Adjusting to Remote Work](https://learn.g2.com/hubfs/man-sitting-down-and-using-his-laptop-374085.jpg "How Small Business Employees are Adjusting to Remote Work")](https://www.g2.com/articles/small-business-employees-remote-work-experiences) [ ### How Small Business Employees are Adjusting to Remote Work ](https://www.g2.com/articles/small-business-employees-remote-work-experiences) G2 is constantly following the evolving B2B tech industry, especially during this uncertain time. As part of a series of articles based on a recent survey we conducted, G2 analysts have highlighted some key issues and statistics about what small business employees are facing while working from home, along with possible tools and courses of action everyone can take away. [ ![Nathan Calabrese](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan Calabrese") NC ](https://learn.g2.com/author/nathan-calabrese) by Nathan Calabrese [![Collab Tech and Its Impact on Who Gets to Work Remotely](https://learn.g2.com/hubfs/business-businessmen-classroom-communication-267507.jpg "Collab Tech and Its Impact on Who Gets to Work Remotely")](https://www.g2.com/articles/collaboration-technology-impact-on-remote-work) [ ### Collab Tech and Its Impact on Who Gets to Work Remotely ](https://www.g2.com/articles/collaboration-technology-impact-on-remote-work) Collaboration software was already a hot topic, then the COVID-19 outbreak happened. [ ![Jazmine Betz](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jazmine Betz") JB ](https://learn.g2.com/author/jazmine-betz) by Jazmine Betz [![Work Communications Surveillance and Accountability](https://sell.g2.com/hubfs/pankaj-patel-OXkUz1Dp-4g-unsplash.jpg "Work Communications Surveillance and Accountability")](https://www.g2.com/articles/work-communications-surveillance-and-accountability) [ ### Work Communications Surveillance and Accountability ](https://www.g2.com/articles/work-communications-surveillance-and-accountability) In early December, The Verge published a tell-all piece on Away, a direct-to-consumer luggage company. Screenshots from the company’s Slack depicted a multitude of issues, and there’s lots to unpack. [ ![Jazmine Betz](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jazmine Betz") JB ](https://learn.g2.com/author/jazmine-betz) by Jazmine Betz Show More ## Business Instant Messaging Software Glossary Terms [![Messaging Device](https://learn.g2.com/hubfs/G2CM_GI451_Glossary_Article_Images_%5BMessaging_Device%5D_V1b.png "Messaging Device")](https://www.g2.com/glossary/messaging-device-definition) [Messaging Device](https://www.g2.com/glossary/messaging-device-definition) A messaging device is a smartphone, pager, or communication tool used to send and receive text, multimedia, or instant messages over a network. by Whitney Rudeseal Peet [![Affinity Diagram](https://learn.g2.com/hubfs/G2CM_GI589_Glossary_Article_Images-%5BAffinity_Diagram%5D_V1a.png "Affinity Diagram")](https://www.g2.com/glossary/affinity-diagram-definition) [Affinity Diagram](https://www.g2.com/glossary/affinity-diagram-definition) Teams use affinity diagrams to organize and categorize ideas after brainstorming. Learn the steps for creating an affinity map and how to use one. by Alyssa Towns [![Team Communication](https://learn.g2.com/hubfs/G2CM_GI293_Glossary_Article_Images-%5BTeam_Communication%5D_V1a.png "Team Communication")](https://www.g2.com/glossary/team-communication-definition) [Team Communication](https://www.g2.com/glossary/team-communication-definition) Team communication is the exchange of information between two or more colleagues. Learn how to make it effective and transparent at any organization. by Amanda Hahn-Peters [![Polling](https://learn.g2.com/hubfs/Polling.png "Polling")](https://www.g2.com/glossary/polling-definition) [Polling](https://www.g2.com/glossary/polling-definition) Polling is the ability to canvas a certain population to gauge their opinion or knowledge on a particular topic. Learn how polling related software helps ease internal business communication among employees. by Marina Schlosser [![Instant Messaging](https://learn.g2.com/hubfs/Instant%20messaging.png "Instant Messaging")](https://www.g2.com/glossary/instant-messaging-definition) [Instant Messaging](https://www.g2.com/glossary/instant-messaging-definition) Business instant messaging software works as a communication platform for companies via a text-based messaging application. Learn how these products ease internal business communication among employees. by Marina Schlosser ## Business Instant Messaging Software Discussions 0 Question on: Webex Suite [How has Webex Meetings catered to the evolving needs of global virtual teams and large-scale webinars?](/discussions/how-has-webex-meetings-catered-to-the-evolving-needs-of-global-virtual-teams-and-large-scale-webinars) How has Webex Meetings catered to the evolving needs of global virtual teams and large-scale webinars? Comment deleted by user. Answered: Vasu mawa on May 16, 2026 Honestly, Webex has done a pretty solid job keeping up with what global teams actually need,it just doesn't always get the credit for it. Features like Engagement Tools , Audio Reliability , Massive Scale of members (in webinars), Breaking Language Barriers and many other features. Answered: Vasu mawa on May 16, 2026 webex basically provided top features such as video conferencing, web conferencing, contact center as service applications and virtual classrooming. Answered: Chinthaka Jayawardane on June 12, 2024 Webex Meetings has adapted well to global virtual teams by making it easier to join from different time zones and devices and by offering reliable video and audio quality even with large numbers of participants It supports large scale webinars with features like host controls breakout sessions and moderated Q and A which helps keep events organized and interactive for both presenters and attendees Answered: Alessio Passerini on May 13, 2026 [See more answers (3)](javascript:void(0);) [Your answer](/discussions/how-has-webex-meetings-catered-to-the-evolving-needs-of-global-virtual-teams-and-large-scale-webinars/comments/new?remote=true) 0 Question on: Google Workspace [What does G Suite do?](/discussions/what-does-g-suite-do) What does G Suite do? google workspace is an overall package for team or individuals looking for calls, emails and meetings. In my opinion its one of the best workspace Answered: Tenzing Thapa on August 24, 2025 it collobration tool Answered: SURAJ KUMAR on December 19, 2025 Google Workspace helps me get work done from anywhere. I use Gmail, Drive, and Docs daily to communicate and collaborate with my team. It’s super easy to share files, edit together in real time, and stay organized. Everything’s in one place, and it just works. Answered: Glory Agboola on December 19, 2025 its a tool of making video calling,messaging,calendar, Answered: Hirut Diriba on December 19, 2025 Google Workspace, provides a suite of cloud-based productivity tools including Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, Google Calendar, and more for businesses to enhance collaboration, communication, and efficiency. Answered: Sherif Abdalla 🇪🇬🇮🇳 on December 19, 2025 G Suite, now known as Google Workspace, is a cloud-based collection of tools designed to boost productivity and collaboration. Think of it as an online office suite with various applications to handle common work tasks. Here's a breakdown of its key functionalities: Communication: G Suite offers professional email with Gmail using your company domain ([email address removed]) instead of a generic Gmail address. You can also use Google Chat for instant messaging within your organization. Document Creation & Sharing: It includes cloud-based tools like Google Docs, Sheets, and Slides for working on documents, spreadsheets, and presentations respectively. These applications allow real-time collaboration, enabling multiple people to work on the same file simultaneously. Storage & File Management: Google Drive provides secure cloud storage to keep all your files and folders organized and accessible from any device. Scheduling & Collaboration: Google Calendar helps manage appointments and schedules, while Google Meet enables video conferencing for virtual meetings and team huddles. Additional Tools: G Suite offers various other tools depending on the plan you choose, including Google Forms for creating surveys, Google Sites for building internal websites, and Google Keep for note-taking. Answered: JOKO AGUS on December 19, 2025 G-suite also known as Google Workspace is a controlling tool for businesses to manage their users as well as benefit from the use case of various google features. Answered: Swastik Swoyaam Mohanty on December 19, 2025 G Suite, now known as Google Workspace, is a collection of productivity and collaboration tools like Gmail, Google Drive, Docs, Sheets, Calendar, and more. It helps businesses and teams work more efficiently by allowing them to create, share, and collaborate on documents in real time, manage emails, schedule meetings, and store files securely—all in one place. Answered: MD Quamrul Huda on December 19, 2025 [See more answers (7)](javascript:void(0);) [Your answer](/discussions/what-does-g-suite-do/comments/new?remote=true) 0 Question on: Google Workspace [Does G suite include Google classroom?](/discussions/does-g-suite-include-google-classroom) Does G suite include Google classroom? Yes, Google Classroom is included in G Suite for Education, which is now known as Google Workspace for Education. This suite offers a range of tools designed to enhance teaching and learning, including Gmail, Drive, Docs, Sheets, Slides, and more. Google Classroom is a key component, providing a platform for teachers to manage and distribute assignments, communicate with students, and streamline classroom activities Answered: Waqar Ahmad on September 2, 2024 Yes, Google Classroom is included in G Suite for Education, which is now known as Google Workspace for Education. This suite offers a range of tools designed to enhance teaching and learning, including Gmail, Drive, Docs, Sheets, Slides, and more. Google Classroom is a key component, providing a platform for teachers to manage and distribute assignments, communicate with students, and streamline classroom activities Answered: Waqar Ahmad on September 2, 2024 Yes it does include google classroom Answered: Sarah Behling on November 29, 2024 Yes, it does. Answered: Chris Khoo on August 26, 2022 Yes, it does🤗. Answered: Aditya Prakash on August 27, 2022 No. It's a different product. Answered: Mohammed Irfan PK on August 27, 2022 Free options: Personal Google Accounts and G Suite for Education/Nonprofits. Paid options: Most Workspace editions (excluding Essentials). Answered: JOKO AGUS on April 12, 2024 Think of Google Workspace for Education as an integrated digital toolkit for schools. It bundles together a variety of powerful applications to create a cohesive learning environment. Alongside Google Classroom, this suite includes familiar tools like: Gmail for communication Google Drive for cloud storage Docs, Sheets, & Slides for content creation Answered: Prince Kakkad on September 18, 2025 Yes, It does, G Suite for Education now called Google Workspace Education Fundamentals does include google Classroom Answered: Mildred Weiss on August 26, 2022 [See more answers (8)](javascript:void(0);) [Your answer](/discussions/does-g-suite-include-google-classroom/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/business-instant-messaging/resources?discussions_page=3) - [1](/categories/business-instant-messaging/resources) - [2](/categories/business-instant-messaging/resources?discussions_page=2) - [3](/categories/business-instant-messaging/resources?discussions_page=3) - 4 - [5](/categories/business-instant-messaging/resources?discussions_page=5) - [6](/categories/business-instant-messaging/resources?discussions_page=6) - [7](/categories/business-instant-messaging/resources?discussions_page=7) - [8](/categories/business-instant-messaging/resources?discussions_page=8) - … - [372](/categories/business-instant-messaging/resources?discussions_page=372) - [373](/categories/business-instant-messaging/resources?discussions_page=373) - [Next ›Next ›](/categories/business-instant-messaging/resources?discussions_page=5) ## Business Instant Messaging Software Reports Mid-Market Grid® Report for Business Instant Messaging Summer 2026 G2 Report: Grid® Report Grid® Report for Business Instant Messaging Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Business Instant Messaging Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Business Instant Messaging Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Business Instant Messaging Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Business Instant Messaging Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Business Instant Messaging Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Business Instant Messaging Spring 2026 G2 Report: Grid® Report Grid® Report for Business Instant Messaging Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Business Instant Messaging Spring 2026 G2 Report: Momentum Grid® Report