### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Business Instant Messaging Software Resources ##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Business Instant Messaging Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Business Instant Messaging Software Articles [![2021 Trends in Collaboration Technology](https://learn.g2.com/hubfs/collaboration%20trends%202021.jpg "2021 Trends in Collaboration Technology")](https://www.g2.com/articles/collaboration-technology-covid-19-impact-trends-2021) [ ### 2021 Trends in Collaboration Technology ](https://www.g2.com/articles/collaboration-technology-covid-19-impact-trends-2021) This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts. [ ![Jazmine Betz](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jazmine Betz") JB ](https://learn.g2.com/author/jazmine-betz) by Jazmine Betz [![How to Stay Organized When Closing Books Remotely](https://learn.g2.com/hubfs/crop-woman-counting-money-at-modern-office-table-4475524.jpg "How to Stay Organized When Closing Books Remotely")](https://www.g2.com/articles/how-to-stay-organized-when-closing-books-remotely) [ ### How to Stay Organized When Closing Books Remotely ](https://www.g2.com/articles/how-to-stay-organized-when-closing-books-remotely) Almost any public or private business with an accounting and finance department performs a month, quarter, and year-end close, which is a series of steps to review, record, and reconcile accounting information. For this blog, I’m going to refer to only month-end close for consistency and simplicity. [ ![Nathan Calabrese](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan Calabrese") NC ](https://learn.g2.com/author/nathan-calabrese) by Nathan Calabrese [![How Small Business Employees are Adjusting to Remote Work](https://learn.g2.com/hubfs/man-sitting-down-and-using-his-laptop-374085.jpg "How Small Business Employees are Adjusting to Remote Work")](https://www.g2.com/articles/small-business-employees-remote-work-experiences) [ ### How Small Business Employees are Adjusting to Remote Work ](https://www.g2.com/articles/small-business-employees-remote-work-experiences) G2 is constantly following the evolving B2B tech industry, especially during this uncertain time. As part of a series of articles based on a recent survey we conducted, G2 analysts have highlighted some key issues and statistics about what small business employees are facing while working from home, along with possible tools and courses of action everyone can take away. [ ![Nathan Calabrese](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan Calabrese") NC ](https://learn.g2.com/author/nathan-calabrese) by Nathan Calabrese [![Collab Tech and Its Impact on Who Gets to Work Remotely](https://learn.g2.com/hubfs/business-businessmen-classroom-communication-267507.jpg "Collab Tech and Its Impact on Who Gets to Work Remotely")](https://www.g2.com/articles/collaboration-technology-impact-on-remote-work) [ ### Collab Tech and Its Impact on Who Gets to Work Remotely ](https://www.g2.com/articles/collaboration-technology-impact-on-remote-work) Collaboration software was already a hot topic, then the COVID-19 outbreak happened. [ ![Jazmine Betz](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jazmine Betz") JB ](https://learn.g2.com/author/jazmine-betz) by Jazmine Betz [![Work Communications Surveillance and Accountability](https://sell.g2.com/hubfs/pankaj-patel-OXkUz1Dp-4g-unsplash.jpg "Work Communications Surveillance and Accountability")](https://www.g2.com/articles/work-communications-surveillance-and-accountability) [ ### Work Communications Surveillance and Accountability ](https://www.g2.com/articles/work-communications-surveillance-and-accountability) In early December, The Verge published a tell-all piece on Away, a direct-to-consumer luggage company. Screenshots from the company’s Slack depicted a multitude of issues, and there’s lots to unpack. [ ![Jazmine Betz](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jazmine Betz") JB ](https://learn.g2.com/author/jazmine-betz) by Jazmine Betz Show More ## Business Instant Messaging Software Glossary Terms [![Messaging Device](https://learn.g2.com/hubfs/G2CM_GI451_Glossary_Article_Images_%5BMessaging_Device%5D_V1b.png "Messaging Device")](https://www.g2.com/glossary/messaging-device-definition) [Messaging Device](https://www.g2.com/glossary/messaging-device-definition) A messaging device is a smartphone, pager, or communication tool used to send and receive text, multimedia, or instant messages over a network. by Whitney Rudeseal Peet [![Affinity Diagram](https://learn.g2.com/hubfs/G2CM_GI589_Glossary_Article_Images-%5BAffinity_Diagram%5D_V1a.png "Affinity Diagram")](https://www.g2.com/glossary/affinity-diagram-definition) [Affinity Diagram](https://www.g2.com/glossary/affinity-diagram-definition) Teams use affinity diagrams to organize and categorize ideas after brainstorming. Learn the steps for creating an affinity map and how to use one. by Alyssa Towns [![Team Communication](https://learn.g2.com/hubfs/G2CM_GI293_Glossary_Article_Images-%5BTeam_Communication%5D_V1a.png "Team Communication")](https://www.g2.com/glossary/team-communication-definition) [Team Communication](https://www.g2.com/glossary/team-communication-definition) Team communication is the exchange of information between two or more colleagues. Learn how to make it effective and transparent at any organization. by Amanda Hahn-Peters [![Polling](https://learn.g2.com/hubfs/Polling.png "Polling")](https://www.g2.com/glossary/polling-definition) [Polling](https://www.g2.com/glossary/polling-definition) Polling is the ability to canvas a certain population to gauge their opinion or knowledge on a particular topic. Learn how polling related software helps ease internal business communication among employees. by Marina Schlosser [![Instant Messaging](https://learn.g2.com/hubfs/Instant%20messaging.png "Instant Messaging")](https://www.g2.com/glossary/instant-messaging-definition) [Instant Messaging](https://www.g2.com/glossary/instant-messaging-definition) Business instant messaging software works as a communication platform for companies via a text-based messaging application. Learn how these products ease internal business communication among employees. by Marina Schlosser ## Business Instant Messaging Software Discussions - [‹ Prev‹ Prev](/categories/business-instant-messaging/resources?discussions_page=372) - [1](/categories/business-instant-messaging/resources) - [2](/categories/business-instant-messaging/resources?discussions_page=2) - … - [369](/categories/business-instant-messaging/resources?discussions_page=369) - [370](/categories/business-instant-messaging/resources?discussions_page=370) - [371](/categories/business-instant-messaging/resources?discussions_page=371) - [372](/categories/business-instant-messaging/resources?discussions_page=372) - [Next ›Next ›](/categories/business-instant-messaging/resources?discussions_page=374) ## Business Instant Messaging Software Reports Mid-Market Grid® Report for Business Instant Messaging Summer 2026 G2 Report: Grid® Report Grid® Report for Business Instant Messaging Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Business Instant Messaging Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Business Instant Messaging Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Business Instant Messaging Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Business Instant Messaging Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Business Instant Messaging Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Business Instant Messaging Spring 2026 G2 Report: Grid® Report Grid® Report for Business Instant Messaging Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Business Instant Messaging Spring 2026 G2 Report: Momentum Grid® Report