# Best AI Agents - Page 16 *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* ## Top AI Agents at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) | 4.3/5.0 (1,150 reviews) | Salesforce-native autonomous CRM workflow agents | "[Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909)" | | 2 | [Microsoft Copilot](https://www.g2.com/products/microsoft-microsoft-copilot/reviews) | 4.4/5.0 (292 reviews) | M365-native workflow automation and summarization agents | "[Boosts Productivity with Microsoft 365 Integration](https://www.g2.com/survey_responses/microsoft-copilot-review-12867971)" | | 3 | [VEED](https://www.g2.com/products/veed/reviews) | 4.6/5.0 (2,128 reviews) | AI-assisted video editing with auto-captioning | "[Easy Video Editing with Quick Turnaround](https://www.g2.com/survey_responses/veed-review-11784336)" | | 4 | [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) | 4.5/5.0 (614 reviews) | No-code conversational agent deployment across channels | "[Jotform AI Agents Make Forms Effortless with Intuitive, Customisable Setup](https://www.g2.com/survey_responses/jotform-ai-agents-review-12877116)" | | 5 | [Fin](https://www.g2.com/products/fin/reviews) | 4.5/5.0 (3,700 reviews) | Knowledge-base-grounded tier-1 support deflection | "[Accurate AI Ticket Handling, Clean UI, and Responsive Support](https://www.g2.com/survey_responses/fin-review-12958250)" | | 6 | [Retell AI](https://www.g2.com/products/retell-ai/reviews) | 4.8/5.0 (2,442 reviews) | Inbound and outbound voice agent deployment | "[Polished UX for Building Autonomous AI Call Agents with Twilio & Telnyx Integrations](https://www.g2.com/survey_responses/retell-ai-review-12722058)" | | 7 | [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) | 4.4/5.0 (14,142 reviews) | AI-assisted multi-channel lead nurturing automation | "[HubSpot Marketing Hub: Intuitive All-in-One Platform with Powerful Automation](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-12936240)" | | 8 | [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) | 4.4/5.0 (2,817 reviews) | CRM-native AI agent deflection and ticketing | "[Ticket management and centralized support with automations that enhance the experience](https://www.g2.com/survey_responses/hubspot-service-hub-review-12873336)" | | 9 | [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) | 4.3/5.0 (363 reviews) | ServiceNow-native agentic ITSM workflow automation | "[ServiceNow AI Agents Streamline Workflows and Reduce Manual Effort](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12617915)" | | 10 | [Paycom](https://www.g2.com/products/paycom/reviews) | 4.5/5.0 (4,444 reviews) | AI-guided employee self-service payroll workflows | "[Comprehensive, Easy-to-Access HR Solution with Helpful AI Support](https://www.g2.com/survey_responses/paycom-review-12625703)" | ## How Many AI Agents Products Does G2 Track? **Total Products under this Category:** 2,157 ### Category Stats (Jun 2026) - **Average Rating**: 4.63/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Intellihr.com (+25.0%) - Among all products in this category, Intellihr.com recorded the largest rating increase compared to last month *Last updated: June 09, 2026* ## How Does G2 Rank AI Agents Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 270,400+ Authentic Reviews - 2,157+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which AI Agents Is Best for Your Use Case? - **Leader:** [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - **Highest Performer:** [Synthflow](https://www.g2.com/products/synthflow/reviews) - **Top Trending:** [Retell AI](https://www.g2.com/products/retell-ai/reviews) - **Best Free Software:** [Retell AI](https://www.g2.com/products/retell-ai/reviews) --- **Sponsored** ### SuperAnnotate SuperAnnotate bridges the gap between cutting-edge AI innovation and the high-quality human data that powers it - helping advanced AI teams build more intelligent models. With a global network of thousands of rigorously vetted experts, ethical and scalable managed operations, precise talent matching, and purpose‑built technology, SuperAnnotate delivers full project visibility and unmatched data quality. SuperAnnotate powers complex annotation, evaluation, and reinforcement learning workflows to build, evaluate and align frontier AI. Trusted by innovators like Databricks, IBM and ServiceNow - and backed by NVIDIA, Dell Technologies Capital, Databricks Ventures, Cox Enterprises, and Lionel Messi’s Play Time VC - SuperAnnotate enables the world’s top AI teams to build responsible and state‑of‑the‑art models with human data. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1010752&secure%5Bdisplayable_resource_id%5D=1010752&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1010752&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=128515&secure%5Bresource_id%5D=1010752&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agents%3Fpage%3D138&secure%5Btoken%5D=6df3519f4e5a4371145a0cf32d306a5b7786e339b9614b9d58397b9bc4f83202&secure%5Burl%5D=https%3A%2F%2Fwww.superannotate.com%2Frequest-demo&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated AI Agents Products in 2026? ### 1. [Dataiku](https://www.g2.com/products/dataiku/reviews) Dataiku is the Platform for AI Success: the AI orchestration layer where enterprises build, deploy, and govern analytics, models, and agents at scale. It sits on top of the data platforms, clouds, and AI services you already use, working across all of them without locking you into any one. Dataiku expands who can build production AI, putting the right tools in the hands of data scientists and domain experts alike, from fraud analysts to demand planners. It orchestrates machine learning, rules, LLMs, and agents as one governed system, built on more than a decade of running production AI. Governance is part of the build rather than something bolted on afterward, so teams ship faster while keeping performance, cost, and risk under control. The result: AI that moves from experimentation to trusted, measurable execution now, not in 18 months. **Average Rating:** 4.4/5.0 **Total Reviews:** 191 **Who Is the Company Behind Dataiku?** - **Seller:** [Dataiku](https://www.g2.com/sellers/dataiku) - **Company Website:** https://Dataiku.com - **Year Founded:** 2013 - **HQ Location:** New York, NY - **Twitter:** @dataiku (22,922 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dataiku/ (1,619 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Data Scientist, Data Analyst - **Top Industries:** Financial Services, Pharmaceuticals - **Company Size:** 58% Enterprise, 24% Mid-Market #### What Are Dataiku's Pros and Cons? **Pros:** - Features (80 reviews) - Ease of Use (79 reviews) - Usability (45 reviews) - Easy Integrations (43 reviews) - Productivity Improvement (41 reviews) **Cons:** - Learning Curve (43 reviews) - Steep Learning Curve (25 reviews) - Difficult Learning (23 reviews) - Slow Performance (23 reviews) - Expensive (22 reviews) ### 2. [Definite](https://www.g2.com/products/definite/reviews) Definite is an all-in-one data analytics platform that combines a managed data warehouse, ELT pipelines, semantic layer, and business intelligence in a single product. Teams connect data sources using 500+ pre-built connectors for CRMs, payment platforms, marketing tools, databases, and spreadsheets. Definite automatically ingests, stores, and models the data in a managed data warehouse powered by DuckDB. Users analyze data and build dashboards using Fi, an AI-powered analytics assistant. Fi translates natural language questions into SQL queries and returns visualizations, summaries, and insights without requiring technical expertise. Key capabilities: - Managed cloud data warehouse - 500+ pre-built data connectors and ELT pipelines - Semantic layer for reusable metrics and data modeling - AI-powered natural language querying (no SQL required) - Interactive dashboards and data visualizations - Automated reporting to Slack, email, and Google Sheets - Embeddable analytics and white-label dashboards Built for: Startups, small businesses, and lean data teams who need modern data analytics without managing a complex stack of tools like Snowflake, Fivetran, dbt, and Tableau. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Definite?** - **Seller:** [Definite](https://www.g2.com/sellers/definite) - **Year Founded:** 2023 - **HQ Location:** Wilmington, US - **LinkedIn® Page:** https://www.linkedin.com/company/definite-app (8 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Definite's Pros and Cons? **Pros:** - AI Integration (1 reviews) - API Integration (1 reviews) - Customization (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) ### 3. [Devin AI](https://www.g2.com/products/devin-ai/reviews) From migrating millions of files to fixing thousands of lint errors, Devin can clear your backlog, modernize your codebase, and help you build more. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Devin AI?** - **Seller:** [Cognition AI](https://www.g2.com/sellers/cognition-ai) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/cognition-ai-labs (66 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Devin AI's Pros and Cons? **Cons:** - Complexity (1 reviews) - Feature Issues (1 reviews) - Slow Performance (1 reviews) - Software Bugs (1 reviews) ### 4. [Dooza desk](https://www.g2.com/products/dooza-desk/reviews) AI software to automate customer support, you can create AI agentic framework here, where the AI actually does the work **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Dooza desk?** - **Seller:** [Dooza](https://www.g2.com/sellers/dooza) - **HQ Location:** N/A - **LinkedIn® Page:** https://linkedin.com/company/doozadesk/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 5. [eGain Virtual Assistant for Agents](https://www.g2.com/products/egain-virtual-assistant-for-agents/reviews) eGain Virtual Assistant for Agents™ continuously monitors conversations to serve up best-practice guidance and knowledge to agents when relevant. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **Who Is the Company Behind eGain Virtual Assistant for Agents?** - **Seller:** [eGain](https://www.g2.com/sellers/egain) - **Year Founded:** 1997 - **HQ Location:** Sunnyvale, CA - **Twitter:** @eGain (2,498 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/8084/ (778 employees on LinkedIn®) - **Ownership:** NasdaqCM:EGAN **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Mid-Market ### 6. [elvex](https://www.g2.com/products/elvex/reviews) elvex is an innovative agent platform designed to transform every employee into an AI-native worker, facilitating a seamless integration of artificial intelligence into daily tasks. Unlike traditional AI solutions that often leave employees struggling to realize the full potential of AI, elvex provides structured guidance and support, enabling users to harness AI capabilities effectively and efficiently. This platform addresses the common challenge faced by organizations: while many invest heavily in AI technologies, the actual adoption and utilization of these tools remain low, often limited to a small percentage of the workforce. The primary target audience for elvex includes organizations looking to enhance their workforce's productivity through AI integration. Employees across various roles can benefit from elvex, as it empowers them to explore and utilize AI tools tailored to their specific needs. The platform is particularly valuable for those who may not have the technical expertise or time to navigate the complexities of AI, offering a user-friendly interface that guides them through the process of discovering and implementing AI solutions. By breaking down barriers to AI adoption, elvex fosters a culture of innovation and collaboration within teams. One of the standout features of elvex is its built-in guidance system, which helps employees understand what AI can do for them and how to achieve better results based on their roles and existing tools. As users become more proficient, the platform evolves alongside them, introducing new capabilities and integrations that automate previously time-consuming tasks. This dynamic learning environment ensures that employees are not only using AI but are also continuously improving their skills and workflows without the need for prompt engineering. Moreover, elvex allows users to create custom agents and connect various AI models or productivity tools, enabling the development of multi-step workflows with triggers and automation. Its model-agnostic approach ensures that teams can access the most suitable AI solutions for their tasks without being restricted to a single provider. The collaborative workspaces within elvex facilitate the sharing of successful workflows among employees, promoting organic adoption and encouraging a community-driven approach to AI utilization. For IT and security teams, elvex serves as a control layer that transforms their role from being perceived as "AI blockers" to "AI enablers." The platform includes robust permissions, analytics, and model governance features, providing management with insights into AI usage, value generation, and future investment opportunities. With certifications such as SOC 2 Type 2 and HIPAA, elvex ensures data security and compliance, maintaining full audit logs while keeping user data encrypted and separate from model training processes. This comprehensive approach positions elvex as a powerful tool for organizations aiming to cultivate an AI-native workforce. **Average Rating:** 4.6/5.0 **Total Reviews:** 10 **Who Is the Company Behind elvex?** - **Seller:** [elvex](https://www.g2.com/sellers/elvex) - **Year Founded:** 2023 - **HQ Location:** Remote, US - **LinkedIn® Page:** https://www.linkedin.com/company/elvexai/ (23 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 70% Mid-Market, 20% Enterprise #### What Are elvex's Pros and Cons? **Pros:** - AI Integration (5 reviews) - Workflow Efficiency (5 reviews) - Ease of Use (3 reviews) - Easy Integrations (3 reviews) - Community Support (2 reviews) **Cons:** - Complexity Issues (2 reviews) - Learning Curve (2 reviews) - Difficult Navigation (1 reviews) - Feature Complexity (1 reviews) - Model Issues (1 reviews) ### 7. [EnableX Dialogs Cloud](https://www.g2.com/products/enablex-dialogs-cloud/reviews) EnableX Dialogs Cloud is a next-generation Conversational AI platform that transforms customer engagement with intelligent, personalised, and dynamic omnichannel interactions. Seamlessly integrating AI-powered Chatbots, Voicebots, Live Agent support, and AI Agent Assist, our platform enables businesses to deliver tailored experiences across websites, apps, and popular messaging and social channels, including WhatsApp, Instagram, and Facebook Messenger. Powered by Large Language Models and advanced AI, it delivers human-like, generative responses that foster meaningful connections.  At the core of Dialogs Cloud is the perfect synergy between AI bots and human expertise. Our comprehensive suite of solutions ensures businesses can engage customers seamlessly at every stage of their journey. AI-driven bots efficiently handle routine inquiries, while complex issues are smoothly handed over to live agents via voice or video calls with full conversational context. AI Agent Assist further enhances interactions by providing agents with real-time insights and suggested responses, enabling them to offer high-impact, empathetic support. With EnableX Dialogs Cloud, businesses can elevate customer interactions by making them smarter, more efficient, and more engaging at every touchpoint. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **Who Is the Company Behind EnableX Dialogs Cloud?** - **Seller:** [VCLOUDX](https://www.g2.com/sellers/vcloudx) - **Year Founded:** 2017 - **HQ Location:** Singapore - **Twitter:** @EnablexIo (108 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18241218/ (45 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Small-Business, 25% Enterprise #### What Are EnableX Dialogs Cloud's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Features (1 reviews) - Helpful (1 reviews) - Integrations (1 reviews) **Cons:** - AI Limitations (1 reviews) - Challenging Reporting (1 reviews) - Lack of Detail (1 reviews) - Lack of Insight (1 reviews) ### 8. [Fast Response AI](https://www.g2.com/products/fast-response-ai/reviews) Fast Response AI is a unified business communication and customer engagement platform. Unlike tools that only automate communication, Fast Response AI gives your team the flexibility to manually answer and make calls, send texts, and manage live chats directly from one platform or automate those same interactions with multilingual AI voice and chat agents when speed and scale matter most. Whether you want your staff personally handling VIPs, your sales team making outbound calls, or AI covering after-hours inquiries, Fast Response AI centralizes calls, texts, chat, lead qualification, appointment scheduling, and customer follow-up into a single system. This means businesses can: \*Answer inbound calls manually or with AI \*Make outbound sales and support calls manually or with AI \*Send and receive SMS from one inbox \*Manage website chat and customer messaging \*Automate FAQs, lead capture, booking, and follow-up \*Blend human sales expertise with AI efficiency Built for property managemers and small to mid-sized businesses, Fast Response AI is more than an AI receptionist, it’s an all-in-one communications hub that helps teams respond faster, close more deals, and stay connected across every customer touchpoint. Key Benefits: \*Never miss inbound leads again with 24/7 AI call answering \*Qualify prospects automatically before human handoff \*Book appointments directly into your calendar \*Support multiple languages for broader customer reach \*Reduce payroll costs tied to repetitive phone coverage \*Improve customer response times across calls, text, and chat \*Scale customer communication without expanding staff Top Features: \*Unified Calls, Text, and Chat Inbox \*Manual Call Handling & Outbound Dialing \*AI Voice Multi-lingual Receptionist \*AI-Powered Outbound Calling \*SMS & Chat Automation \*Live Human + AI Hybrid Workflows \*Lead Qualification Workflows \*Appointment Scheduling \*Custom Business Knowledge Base \*Call Routing & Escalation \*CRM / Calendar Integrations \*Multi-location Support \*Analytics & Conversation Insights **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Fast Response AI?** - **Seller:** [Fast Response AI](https://www.g2.com/sellers/fast-response-ai) - **Year Founded:** 2024 - **HQ Location:** Los Angeles, US - **LinkedIn® Page:** https://www.linkedin.com/company/fastresponseai/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 9. [FloCareer](https://www.g2.com/products/flocareer/reviews) FloCareer is an innovative Interview-as-a-Service (IaaS platform designed to streamline and enhance the hiring process for organizations of all sizes. By leveraging a global network of over 6,100 experienced technical interviewers and advanced AI-driven tools, FloCareer offers comprehensive solutions that cover every stage of recruitment—from candidate sourcing and screening to conducting in-depth interviews and providing actionable insights. This holistic approach ensures a more efficient, unbiased, and effective hiring experience, enabling companies to identify and secure top talent swiftly. Key Features and Functionality: - AI-Powered Sourcing Tool: Automates the identification and engagement of potential candidates by analyzing ideal candidate profiles and sourcing diverse talent from various platforms. - Screening Solutions: Offers automated resume screening, customizable questionnaires, and online tests to efficiently shortlist candidates without bias. - Interview as a Service: Provides access to a vast network of expert interviewers who conduct structured, unbiased interviews, delivering detailed feedback and insights. - Interview Management Software: Facilitates seamless in-house interviews with features like scheduling automation, real-time coding assessments, and advanced proctoring capabilities. - On-Demand Interviews: Allows candidates to participate in interviews at their convenience, utilizing video-enabled platforms with customizable question sets and remote proctoring. Primary Value and Solutions Provided: FloCareer addresses common challenges in the hiring process by reducing time-to-hire, minimizing biases, and ensuring consistent evaluation standards. Its AI-driven tools and extensive network of expert interviewers enable organizations to conduct high-quality interviews at scale, even during high-volume hiring periods or when seeking specialized expertise. By automating and optimizing various stages of recruitment, FloCareer empowers companies to make informed hiring decisions, enhance candidate experiences, and ultimately build stronger, more capable teams. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind FloCareer?** - **Seller:** [FloCareer](https://www.g2.com/sellers/flocareer) - **Year Founded:** 2018 - **HQ Location:** Burlington, US - **LinkedIn® Page:** https://www.linkedin.com/company/flocareer (134 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 10. [Fluidworks](https://www.g2.com/products/fluidworks/reviews) A human-like onboarding agent that talks and navigates your UI for users. Fluidworks is a voice-guided, interactive onboarding agent that lives inside your product. Users speak in plain language, and the agent answers, clicks, and navigates the UI on screen to show exactly what to do. It feels like a helpful teammate inside the app: it can open the right page, highlight the next step, explain the “why,” and complete simple actions to move users forward. Trained on your UI, use cases, and real customer questions, Fluidworks adapts to each user’s role and stage. It combines conversation with hands-on control, so people do not hunt for buttons or fight through static checklists. The result is faster activation, fewer support tickets, and less drop-off at key moments. Why teams choose Fluidworks over tooltips: Dynamic, not linear. Guidance adjusts mid-session to what the user is trying to do. Conversational. It answers “what if” and “why” in context. Actionable. It physically drives the UI to demonstrate and help complete tasks. Continuous. It learns from actual sessions instead of waiting on manual updates. Give users the shortest path from “now what” to “got it,” right inside your product. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind Fluidworks?** - **Seller:** [Fluidworks](https://www.g2.com/sellers/fluidworks) - **Year Founded:** 2023 - **HQ Location:** Seattle, US - **LinkedIn® Page:** https://www.linkedin.com/company/fluidworkai (6 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 11. [Fonema](https://www.g2.com/products/fonema/reviews) Fonema is a conversational AI platform that automates voice calls, WhatsApp messages, and website chat interactions, and the only one that natively supports both English and Spanish from a single dashboard. This makes Fonema the top choice for US companies serving bilingual audiences as well as Latin American enterprises operating across the region. With over 200 Latin American voice options covering Mexican, Colombian, Argentine, Chilean, and Peruvian accents, Fonema handles pronunciation, local expressions, and cultural context natively rather than through translated or Castilian adapted speech. Full English support means US businesses reaching the 42 million plus native Spanish speakers in the United States can serve both language audiences from one platform, eliminating the cost and complexity of separate bilingual agent teams. Fonema's AI voice agents manage both inbound and outbound phone calls with end to end response latency under 1,000 milliseconds, maintaining natural conversational flow. Agents handle multi turn conversations autonomously and transfer to human agents when needed. Core use cases include sales lead qualification, lead reactivation campaigns, debt collection reminders, appointment scheduling, payment follow ups, and first level customer support. Beyond voice, Fonema extends the same AI agents to WhatsApp and website chat widgets, enabling omnichannel customer engagement from a single platform. Conversations carry context across channels, so a customer who starts on WhatsApp can be followed up by phone without repeating information. Fonema integrates with CRM systems including HubSpot and Salesforce to log call outcomes, update lead statuses, and trigger automated workflows. Rather than requiring teams to build agents through APIs or code, Fonema offers managed onboarding with bilingual support, making the platform accessible to operations teams without dedicated developer resources. Headquartered in Mexico City, Fonema serves financial services, healthcare, real estate, insurance, BPO and contact centers, automotive, education, and retail across the United States, Mexico, Colombia, Argentina, Chile, Peru, and the broader Latin American region. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Fonema?** - **Seller:** [Fonema](https://www.g2.com/sellers/fonema) - **LinkedIn® Page:** https://linkedin.com/company/fonema-ai **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 12. [Forefront Enterprise](https://www.g2.com/products/forefront-enterprise/reviews) ForeFront AI optimizes the entire support ticket lifecycle, providing top-tier customer service while reducing costs. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind Forefront Enterprise?** - **Seller:** [Forefront Technologies](https://www.g2.com/sellers/forefront-technologies) - **Year Founded:** 2015 - **HQ Location:** New York, US - **LinkedIn® Page:** http://www.linkedin.com/company/forefrontinc (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Forefront Enterprise's Pros and Cons? **Pros:** - Chatbot Development (1 reviews) - Design (1 reviews) - Ease of Use (1 reviews) - Quality (1 reviews) - Tools (1 reviews) **Cons:** - Cost (1 reviews) - Cost Limitations (1 reviews) - Credit System (1 reviews) - Expensive (1 reviews) - Feature Issues (1 reviews) ### 13. [Fortivault](https://www.g2.com/products/fortivault/reviews) FortiVault is an AI governance platform designed to help enterprises safely deploy, monitor, and control AI-powered customer support agents. As organisations adopt AI agents across customer service, support, and operations, maintaining trust, accuracy, and compliance becomes critical. FortiVault provides a centralized control layer that ensures AI systems operate within defined guardrails, reducing risk while enabling teams to scale automation with confidence. The platform allows businesses to monitor AI agent behaviour in real time, enforce approval workflows, and apply policy-based controls across different use cases. Features such as AI trust scoring, response validation, and audit logging give teams full visibility into how AI is performing and where intervention is needed. FortiVault integrates with existing AI customer support tools and agent platforms, acting as a governance layer rather than replacing existing systems. This enables organisations to enhance their current AI investments while maintaining control over outputs, data usage, and decision-making processes. Designed for enterprise environments, FortiVault supports use cases including customer support automation, AI-assisted workflows, and regulated environments where accountability and oversight are essential. By combining automation with governance, FortiVault helps businesses reduce operational risk, improve customer trust, and accelerate the adoption of AI at scale. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Fortivault?** - **Seller:** [Fortivault](https://www.g2.com/sellers/fortivault) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 14. [Fulkrum](https://www.g2.com/products/fulkrum-2025-01-02/reviews) Fulkrum is a cutting-edge AI platform that empowers businesses to create intelligent agents and dynamic chatflows with ease. Designed for simplicity and scalability, Fulkrum bridges the gap between business teams and developers, enabling users to implement AI-driven solutions without the need for extensive technical expertise. With an intuitive, low-code interface, Fulkrum allows you to build AI agents by connecting nodes, streamlining the process of creating, deploying, and embedding agents into your platform of choice. Whether you need a customer support bot, lead generation assistant, or a workflow automation agent, Fulkrum delivers robust functionality to meet your business needs. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Fulkrum?** - **Seller:** [fulkrum](https://www.g2.com/sellers/fulkrum-c08853e9-e5bf-47c1-8b79-643ff43e53a2) - **Year Founded:** 2023 - **HQ Location:** Boston, US - **LinkedIn® Page:** https://www.linkedin.com/company/fulkrumai/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 15. [Gnbly](https://www.g2.com/products/gnbly/reviews) Gnbly is an automated personal assistant, solving tasks and enhancing productivity. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind Gnbly?** - **Seller:** [Gnbly](https://www.g2.com/sellers/gnbly) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Gnbly's Pros and Cons? **Pros:** - Call Management (1 reviews) - Ease of Use (1 reviews) - Navigation Ease (1 reviews) **Cons:** - Inaccuracy (1 reviews) - Poor Understanding (1 reviews) ### 16. [GPT-trainer](https://www.g2.com/products/gpt-trainer/reviews) GPT-trainer is the first and only no-code/low-code framework that enables you to build multi-Agent ChatGPT-like chatbots with function-calling capabilities using your own data. It also supports human escalation. The platform is user-friendly and extremely versatile, supports a variety of use cases and integrates with a growing list of other popular apps. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind GPT-trainer?** - **Seller:** [Paladin Max](https://www.g2.com/sellers/paladin-max) - **Year Founded:** 2018 - **HQ Location:** Cambridge, US - **LinkedIn® Page:** http://www.linkedin.com/company/petal-company (8 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are GPT-trainer's Pros and Cons? **Pros:** - Customizability (1 reviews) - Easy Integrations (1 reviews) - Easy Setup (1 reviews) - Features (1 reviews) - Flexibility (1 reviews) ### 17. [Grow with Ghost](https://www.g2.com/products/grow-with-ghost/reviews) Ghost finds your next customers on LinkedIn and books the meeting. The AI outreach agent that identifies your ICP, runs warm multi-channel sequences, and books meetings for you. Built for B2B founders and revenue teams who'd rather close than prospect. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Grow with Ghost?** - **Seller:** [Grow with Ghost](https://www.g2.com/sellers/grow-with-ghost) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/growwithghost (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 18. [Halper](https://www.g2.com/products/halper-halper/reviews) Halper is an intelligent AI business assistant built for solopreneurs and small-to-medium businesses (SMBs) seeking to scale with less stress. It automates client communication, appointment scheduling, invoicing, CRM, reminders, marketing, and reporting—all from one intuitive platform. More than just a productivity tool or CRM, Halper is an opportunity to unlock growth, save time, and reduce operational chaos—without hiring a large team. With native integrations across WhatsApp, Calendly, Google Calendar, Meta, and more, Halper plugs directly into your workflow to deliver real results from day one. Whether you're in wellness, coaching, beauty, fitness, or home services, Halper acts as your smart business co-pilot—so you can focus on what matters most: your clients, your craft, and your growth. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Halper?** - **Seller:** [Halper](https://www.g2.com/sellers/halper) - **Year Founded:** 2025 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/halper/ (5 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Halper's Pros and Cons? **Pros:** - Efficiency (1 reviews) **Cons:** - Limited Features (1 reviews) ### 19. [HelpCrunch](https://www.g2.com/products/helpcrunch/reviews) HelpCrunch is an AI customer service platform for your Support, Sales, and Marketing. All in one. Scale customer communications with AI in all channels while keeping it personal and controllable. The platform combines AI Agents and AI chatbots, omnichannel live chat and shared inbox, knowledge base, and marketing+sales automation tools. Try HelpCrunch for free for 14 days and see how AI can resolve up to 80% of customer questions. 🧠 AI Agents Not your typical chatbot. Not just ChatGPT. Trained exclusively on your content and fully under your control. ⏵ Save time, reduce workload – automatically handle up to 80% of customer questions. ⏵ Scale without hiring – create multiple agents for different products, workflows, or tasks. ⏵ Be everywhere your customers are – live chat, iOS/Android, Facebook, Instagram, WhatsApp, Telegram, Viber. ⏵ Reliable answers only – near-zero hallucinations; anything missing gets routed to your team. ⏵ Handle complexity effortlessly – multi-part questions, follow-ups, topic changes. ⏵ Automate smarter – add AI Agents into chatbot flows for flexible, context-aware automation. 🤖 No-Code AI Chatbots Build custom AI journeys to automate replies, tagging, routing. Works in all channels, zero coding needed. 💬 Live Chat & Multichannel Inbox Manage conversations from website, email, in-app widget, messengers, and social in a single inbox. Assign chats, add tags, track history, and keep context clear across your team. 📚 Knowledge Base
 Build a self-service help center with SEO-friendly articles, categories, and search. Reduce tickets while giving customers 24/7 access to answers. 📧 Email & Campaigns
 Send one-off newsletters, automated onboarding sequences, or targeted campaigns. Segment users by behavior and deliver the right message at the right time. 🎯 Popups & Auto Messages
 Trigger personalized chat messages or popups based on visitor behavior – engage leads instantly, promote offers, and drive conversions. 📊 Analytics & Performance Track AI deflection rates, CSAT, first response times, workload, hours saved by automation, and more. HelpCrunch gives you visibility into both human and AI support. 😉 Why HelpCrunch?
 ⏵ Multichannel by design: web, mobile, messengers, email, and social.
 ⏵ All-in-one: support, marketing automation, and lightweight CRM in one tool.
 ⏵ Scales with your business, from startups to enterprises. ⏵ No-code setup in minutes.
Free migration from other tools. Make service your competitive advantage with HelpCrunch – the secret behind more efficient teams, without extra headcount. **Average Rating:** 4.7/5.0 **Total Reviews:** 233 **Who Is the Company Behind HelpCrunch?** - **Seller:** [HelpCrunch](https://www.g2.com/sellers/helpcrunch) - **Year Founded:** 2016 - **HQ Location:** Palo Alto, CA - **Twitter:** @HelpCrunchCom (334 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4846760/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 83% Small-Business, 15% Mid-Market #### What Are HelpCrunch's Pros and Cons? **Pros:** - Ease of Use (19 reviews) - Features (16 reviews) - Helpful (14 reviews) - Chat Features (10 reviews) - Customer Support (10 reviews) **Cons:** - Limited Customization (4 reviews) - Chat Functionality (3 reviews) - Chat Issues (3 reviews) - Expensive (3 reviews) - Slow Loading (3 reviews) ### 20. [Helpmate – Sales & Support AI Chabot for WooCommerce](https://www.g2.com/products/helpmate-sales-support-ai-chabot-for-woocommerce/reviews) Helpmate is an AI chatbot for WooCommerce and WordPress designed to simplify customer support and boost store efficiency. Instead of juggling multiple plugins, Helpmate brings everything into one smart, conversational system — helping customers track orders, find products, recover carts, and even get personalized coupon offers directly in chat. It’s not just another WooCommerce chatbot; it’s your 24/7 virtual assistant that understands your customers like a real team member would. Built specifically for WordPress, Helpmate integrates seamlessly, requires no coding, and helps store owners deliver faster, more human-like support without hiring extra staff. Whether you’re a solopreneur or managing a growing eCommerce brand, Helpmate - Sales & Support AI chatbot for WooCommerce – helps you save time, retain more customers, and create a smoother shopping experience from first click to checkout. Key features: 1. AI Chatbot with Knowledgebase – Answers common questions 24/7, without human help. 2. Search Product by Image – Let users upload a photo to find matching products. 3. Abandoned Cart Follow-up – Recovers lost sales via automated emails. 4. Order Tracking by ID, Email, or Phone – Instant tracking updates for customers. 5. Ticketing System Integration – Collects queries for follow-up when agents are offline. 6. Smart Coupon Delivery – Sends targeted coupons automatically (on request, or via exit-intent). 7. Product Suggestions in Chat – Recommends products based on user queries. 8. Proactive Sales – Triggers discounted product offers in chat to boost conversion. 9. Sales Notifications – Builds urgency and social proof through live purchase alerts. 10. Refund and Return – Let users asked refund or return in Chat. 11. Promo Bar: Showcase promotions, offers, or alerts with a sleek, non-intrusive promo bar. 12. Collect leads: Collect name, emails, phone numbers during support chats without extra tools. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Helpmate – Sales & Support AI Chabot for WooCommerce?** - **Seller:** [RhapsodyPlugins](https://www.g2.com/sellers/rhapsodyplugins) - **HQ Location:** Dhaka, BD - **LinkedIn® Page:** https://www.linkedin.com/company/rhapsodyplugins/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 200% Mid-Market, 100% Small-Business ### 21. [Horneross](https://www.g2.com/products/horneross/reviews) Horneross is an AI employee platform that enables businesses to automate sales, support, marketing, and operations simply by typing what they need. It offers AI agents for different areas: Sales Agent (prospecting, lead qualification, and automated follow-ups), Marketing Agent (trend analysis, content creation, and campaign optimization), Support Agent (automated ticket handling), and Operations Agent (transforming documents into insights). It integrates with multiple applications such as Slack, Notion, Gmail, Trello, Google Calendar, and more. Customers report 3x more productivity in the first month and up to 60% cost savings. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Horneross?** - **Seller:** [Horneross](https://www.g2.com/sellers/horneross) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/horneross/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 22. [InfinitySales](https://www.g2.com/products/infinitysales/reviews) InfinitySales is an AI-powered automation platform that helps businesses design, document, and automate their operations. We specialize in building custom automation systems, creating clear SOPs, and deploying AI phone agents that handle calls, follow-ups, and customer interactions automatically. InfinitySales is designed for teams that want to scale operations, reduce manual work, and improve response times using intelligent workflows and AI-driven communication. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind InfinitySales?** - **Seller:** [InfinitySales ](https://www.g2.com/sellers/infinitysales) - **Year Founded:** 2025 - **HQ Location:** Midlothian, US - **LinkedIn® Page:** https://www.linkedin.com/company/infinitysales-ai/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are InfinitySales's Pros and Cons? **Pros:** - Business Growth (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Efficiency (1 reviews) - Integrations (1 reviews) **Cons:** - Learning Curve (1 reviews) ### 23. [IrisAgent](https://www.g2.com/products/irisagent/reviews) IrisAgent is an AI-powered customer support platform that automates 50%+ of support tickets with zero hallucinations. Unlike generic AI chatbots, IrisAgent validates every response against your knowledge base, achieving 95%+ verified accuracy across chat, email, and voice channels. Deploy in 24 hours with no custom development. IrisAgent connects to Zendesk, Salesforce, Intercom, Freshworks, and Jira to auto-resolve tickets, auto-tag and route requests, and give agents real-time recommended resolutions from your KB and past tickets. Trusted by Dropbox, Zuora, and InvoiceCloud to handle 1M+ tickets monthly. SOC 2 Type II certified, GDPR and HIPAA compliant. Key capabilities: - Hallucination Removal Engine — every AI answer is grounded in your data - Smart Operating Procedures — write workflows in plain English, no code - Workflow Automation — process refunds, resets, and routine tasks automatically - Auto-tagging & Routing — instant categorization and queue assignment - Omnichannel AI — unified automation across chat, email, and voice - Sentiment Analysis — real-time monitoring with escalation alerts **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **Who Is the Company Behind IrisAgent?** - **Seller:** [IrisAgent](https://www.g2.com/sellers/irisagent) - **Year Founded:** 2020 - **HQ Location:** Mountain View, US - **LinkedIn® Page:** http://www.linkedin.com/company/irisagent1 (11 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 24. [itellicoAI](https://www.g2.com/products/itellicoai/reviews) itellicoAI is an AI-powered customer communication platform that automates inbound and outbound interactions across voice, web chat, and other channels. Built for businesses in the DACH region and beyond, itellicoAI deploys intelligent AI assistants that handle customer conversations naturally – 24/7, with zero wait times. Key capabilities include: • AI Voice Agents: Natural-sounding voice AI that answers calls, qualifies leads, books appointments, and provides customer support in multiple languages including German, English, and 50+ others. • Web Chat Automation: AI-powered chat agents that engage website visitors, answer questions, and convert leads around the clock. • CRM & Calendar Integration: Seamlessly connects with your existing systems including CRM platforms, calendars, and ticketing tools. Every interaction is automatically documented and processed in real-time. • Appointment Scheduling: AI assistants that handle the entire booking process, from initial inquiry to confirmation and reminders. • Lead Qualification: Intelligent screening and qualification of inbound inquiries to prioritize high-value opportunities for your sales team. itellicoAI serves businesses across real estate, e-commerce, automotive, hospitality, healthcare, and professional services. Whether you need to handle appointment bookings, customer service inquiries, or sales qualification, itellicoAI provides reliable automation with 99.9% uptime. Built with privacy and compliance in mind, itellicoAI is fully GDPR compliant. The platform is designed for quick deployment – get started in minutes, not months. Transform your customer communications with AI that sounds human, works around the clock, and integrates with your existing workflows. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind itellicoAI?** - **Seller:** [itellicoAI](https://www.g2.com/sellers/itellicoai) - **HQ Location:** Vienna, AT - **LinkedIn® Page:** https://www.linkedin.com/company/itellicoai/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 25. [Jobright](https://www.g2.com/products/jobright/reviews) Jobright.ai is an AI-powered job search copilot designed to streamline and enhance the job hunting process. By leveraging advanced artificial intelligence, Jobright.ai assists users in finding job opportunities that align with their skills and career goals, significantly reducing the time and effort traditionally associated with job searches. The platform offers personalized job matching, resume optimization, and networking support, transforming the job search journey into a more efficient and guided experience. Key Features and Functionality: - AI Job Matching: Utilizes AI algorithms to match users with job listings that correspond to their skills and career objectives, ensuring relevance and increasing the likelihood of success. - Resume AI: Provides tools to create and tailor professional-quality resumes quickly, enhancing visibility to potential employers. - Insider Connections: Identifies and suggests connections within target companies, facilitating networking opportunities and increasing the chances of obtaining referrals. - AI Copilot (Orion): Offers 24/7 career support through an AI assistant named Orion, providing guidance on job strategies, interview preparation, and personalized coaching. - Job Autofill: Simplifies the application process by automatically filling out job applications, saving time and reducing repetitive tasks. Primary Value and User Solutions: Jobright.ai addresses common challenges in the job search process by offering a comprehensive suite of AI-driven tools that personalize and automate various aspects of job hunting. By providing tailored job recommendations, optimizing application materials, and facilitating valuable connections, Jobright.ai empowers users to navigate the job market more effectively and efficiently, ultimately accelerating their journey toward securing their ideal roles. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Jobright?** - **Seller:** [Jobright](https://www.g2.com/sellers/jobright) - **Year Founded:** 2023 - **HQ Location:** Santa Clara, US - **LinkedIn® Page:** https://www.linkedin.com/company/jobright-ai/ (80 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ## What Is AI Agents? [ Agentic AI Software](https://www.g2.com/categories/agentic-ai)