Zuper is completely customizable. I looked at more than a dozen FSM software solutions. I found most were built for independent contractors. We are a fairly large operation with 100 mobile service technicians and I was worried that the features would not scale up to what we needed. Zuper has proved to be a very nice solution with plenty of features to give us the information we need. Since we went live in January they have had several updates that add even more features that we didn't even know we needed. Other companies tried to bash on Zuper about their support being in India. Do not let this deter you. I have had nothing but great interactions with Rakul and Preetha. They are very responsive to our needs.

Zuper is very intuitive and easy-to-use on both desktop and mobile, making training the team fairly easy. Most aspects of the system work well out of the box, but where customisation has been required for our particular needs, the Zuper team have been really flexible in implementing bespoke solutions. Sanyukta in particular has been extremely helpful with getting us on-board, and has been quick and efficient at implementing those solutions. The development team seem to be releasing general updates and improvements regularly as well which is promising. Overall we'd highly recommend Zuper!

Zuper offers a powerful and flexible FSM platform with great features that streamline our operations. The integration with Zoho CRM is seamless, and the interface is intuitive, making it easy for our team to manage jobs, schedules, and customer information in one place. The support from our account manager, Jahanwi, has been excellent — she’s responsive, helpful, and committed to making sure we get the most out of the platform.