First and foremost as the IT Administrator here at Fireplace Stone & Patio, I want to talk about the technical relationship we've experienced with Zuper. Hands down this has been one of the more willing to meet our requirements teams I've worked with in over 20 years of I.T. industry experience. The Zuper team has worked as hard as any onboarding team I've worked with in the past, to ensure they provide us with a solution to any question we proposed. With weekly scheduled cadences, they are constantly keeping track of any resolution or issue, and ensuring that nothing slips through the crack. Status updates, new solution updates are always provided keeping us well informed of where we are sitting with moving forward with Zuper. Truly, the Zuper team has been a pleasure to work with, both high level customer service as well as high-level technical work.

The Zuper support team is always available to help tailor processes and enhance the experience for both our clients and field technicians. We’ve requested several automations to ensure our coordinators are informed of the next steps before the technician even leaves the job site, making the workflow more efficient and seamless for our clients. I truly appreciate the Zuper team’s dedication and attention to detail in addressing our needs.

Zuper makes it easy for our service technecions to schedule and track existing and closed work orders. Simple but powerful app for echs to review and complete jobs