Zigpoll

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4.3 out of 5 stars
57 reviews
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4.3
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Zigpoll

57 reviews

Zigpoll is a customer feedback platform designed to help businesses gather actionable insights through customizable surveys. It enables the creation and deployment of interactive surveys across websites, emails, and SMS channels without any coding requirements. By integrating seamlessly with platforms like Shopify and WordPress, Zigpoll facilitates real-time data collection, empowering businesses to enhance user experiences, optimize products, and boost conversion rates. Key Features and Functionality: - No-Code Survey Creation: Easily design and implement surveys with a user-friendly interface, eliminating the need for technical expertise. - Multiple Question Formats: Utilize various question types, including multiple-choice, open-ended, and sliding scales, to capture diverse feedback. - Advanced Targeting and Triggers: Deploy surveys at strategic moments, such as post-purchase or during exit intent, to maximize response rates. - AI-Powered Analytics: Leverage artificial intelligence to analyze responses, detect trends, and generate actionable insights. - Multilingual Support: Automatically translate surveys to engage a global audience effectively. - Incentive Integration: Offer discounts or prizes to encourage survey participation and increase engagement. - Seamless Integrations: Connect with popular platforms like Shopify and WordPress for streamlined data synchronization. Primary Value and Solutions Provided: Zigpoll addresses the challenge of collecting timely and relevant customer feedback by offering an intuitive, no-code solution that integrates effortlessly into existing workflows. By capturing zero-party data through contextual surveys, businesses can gain a deeper understanding of customer preferences, identify areas for improvement, and make informed decisions to enhance products and services. The platform's AI-driven analytics and real-time reporting enable companies to act swiftly on feedback, leading to improved customer satisfaction, reduced cart abandonment, and increased conversion rates.

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Stergios T.
ST
Stergios T.
Software EngineerSmall-Business (50 or fewer emp.)
05/19/2026
Validated Reviewer
Review source: G2 invite

Flexible Polling with Easy Setup

|Zigpoll
I use Zigpoll to collect post-deploy user feedback and run quick in-app polls to validate decisions. I appreciate the embed flexibility and branching logic, which lets us target specific user segments with contextually relevant questions. It's great that I can drop a poll into any page via a script tag and conditionally show follow-up questions based on prior responses. The setup was really quick and easy, taking just minutes with their no-code setup.
elane m.
EM
elane m.
Senior IT Infrastructure & Cloud Solutions ManagerInformation Technology and ServicesMid-Market (51-1000 emp.)
05/17/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Zigpoll effectively addresses core feedback collection needs for IT service businesses, with strong compliance and usability, though it has room for improvement in integration and customization—making it a worthwhile tool for teams seeking efficient, compliant feedback management.

|Zigpoll
Zigpoll excels in balancing functional completeness with operational simplicity, perfectly aligning with the operational needs of our IT service business. Its built-in GDPR compliance module is a critical advantage, featuring granular data access controls and encrypted data storage that fully meet German data protection regulations, eliminating compliance risks associated with client feedback data. The intuitive, no-code interface allows our team to independently create, edit, and distribute targeted feedback surveys—eliminating the need for technical support and significantly reducing administrative overhead. The real-time data dashboard provides clear visualization of feedback trends, enabling us to quickly identify client pain points and service improvement directions. Additionally, the flexible custom survey builder supports industry-specific adjustments, allowing us to tailor questions to IT service scenarios (e.g., cloud service usability, technical support responsiveness), ensuring feedback collection is targeted and actionable.
Nawaz S.
NS
Nawaz S.
Business Partnerships HeadSmall-Business (50 or fewer emp.)
04/29/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effortless Feedback Collection with Limited Customization

|Zigpoll
I use Zigpoll to collect feedback and understand what clients think. I like that it is easy to use and helps us get clear feedback from clients quickly. I also like that it is simple to set up and gives quick insights we can use to improve websites. Switching from basic survey tools to Zigpoll has helped us get better website feedback.

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New York City, NY

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What is Zigpoll?

Zigpoll is an interactive polling software designed to help businesses engage with their audiences more effectively. Hosted at [https://www.zigpoll.com/](https://www.zigpoll.com/), this platform offers a suite of tools that enable companies to collect feedback, preferences, and opinions from their customers through various types of polls such as multiple choice, sliding scale, and open response formats.Zigpoll is particularly useful for organizations looking to enhance customer interaction, gather actionable insights, and improve their products or services based on real user feedback. The platform is easy to integrate with websites, allowing seamless interaction with visitors. With its user-friendly interface and customizable features, Zigpoll assists businesses in making data-driven decisions and fostering customer engagement.

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Website
www.zigpoll.com