The ability to make the screenshots right after the review writing. Very easy to use. There are a lot of integration options incl. webhooks and it's great!

It was extremely easy and fast to install for our internal needs via the browser extension. As the only thing needed is an account and the extension, I don't think it is possible to have a faster installation process. We are a small team at the moment of this review, lots to do without enough time. When I saw the extension and how it works, I jumped on it and send the info to other team members. Now they can create bug or anything else) reports with ease and very quickly. The automatic screenshot + drawing capabilities are super useful. Everything else is more classic, but works very weel and is fast. As the team will grow, there may be some problems to use Ybug this way, but for a small to middle size team, it is perfect. Support is not needed as everything is easy to use and works well. But if you need to contact them one day, they will provide precise and fast answer.

The best feature is the widget that easily installed on your website and allow to make a screenshot of your page by user with all graphic tools to show you the exact place of the issue on the website.