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Xurrent

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278 reviews
  • 3 profiles
  • 8 categories
Average star rating
4.6
Serving customers since
2010
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Xurrent IMR

191 reviews

Incident management platform for high-performing teams.

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Xurrent ITSM

87 reviews

Xurrent is a premium service management application for large multinational organizations and their external service providers. Xurrent gives service providers the information they need to continuously optimize the allocation of resources to the areas where they deliver the most value to the business.

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Sirius Computer Solution, Inc.

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Sirius Computer Solutions, Inc. is a leading national integrator of technology-based business solutions, dedicated to helping organizations implement and manage complex IT environments to improve business outcomes. With a comprehensive portfolio of services, Sirius offers expertise in areas such as cloud computing, cybersecurity, data analytics, and IT infrastructure. Key Features and Functionality: - Cloud Solutions: Provides tailored cloud strategies, including public, private, and hybrid cloud deployments, to enhance scalability and flexibility. - Cybersecurity Services: Offers robust security frameworks to protect against evolving threats, ensuring data integrity and compliance. - Data Analytics: Delivers advanced analytics solutions to transform data into actionable insights, driving informed decision-making. - IT Infrastructure: Designs and implements resilient IT infrastructures that support business continuity and growth. Primary Value and Solutions: Sirius Computer Solutions addresses the complex challenges of modern IT environments by providing end-to-end technology solutions that align with business objectives. By leveraging their deep industry expertise and strategic partnerships, Sirius enables organizations to optimize operations, enhance security, and drive innovation, ultimately leading to improved efficiency and competitive advantage.

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Xurrent Reviews

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VJ
Vaishnavi J.
06/02/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Effortless Setup with Impressive Alert Customization

I use Xurrent IMR for alerting and monitoring. I like how it makes alert dashboards look more organized and nice, and it makes understanding alerts easier. I can understand schedules better, and the filtering of alerts is easier. What I like most is the notification system, especially how it can be configured to our needs and its timeliness. Despite having my mobile on silent mode, these notifications quickly grab my attention. The ability to route alerts to SMS, email, and push notifications is impressive. The initial setup was very easy, and I haven't come across any issues.
Hatim B.
HB
Hatim B.
06/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Streamlined Incident Management with Great GCP Integration and Support

What I like best about Xurrent IMR is its ability to streamline incident management and response processes in a very organized and efficient way. The platform provides excellent visibility into incidents, making it easier for teams to track, prioritize, and resolve issues quickly. Its intuitive interface reduces the learning curve, while the automation capabilities help minimize manual effort and improve response times. I also appreciate the detailed reporting and audit trails, which make it easier to analyze incidents and drive continuous improvement. Overall, Xurrent IMR helps improve operational efficiency, collaboration, and service reliability across teams. integration with GCP is also very good best pricing overall when searched simillar products support is also quick and reliable
Adaora N.
AN
Adaora N.
06/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Loud, Reliable Alerts and Easy Code Embedding—No Issues So Far

The alerts are loud and notify me even when I'm AFK, and I like how we can embed the code into our systems too

About

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HQ Location:
Santa Barbara, US

Social

@4me

What is Xurrent?

Xurrent is transforming service management for the modern enterprise. The Xurrent platform seamlessly connects teams to optimize IT service management through its AI-forward, service-oriented, and multi-tenant SaaS architecture. It automates cross-functional workflows, enabling frictionless service delivery that significantly enhances business outcomes. Xurrent is designed to be Easy, Advanced, and Complete—providing an intuitive user experience, cutting-edge capabilities, and comprehensive features that make it the most advanced ITSM platform available today. With a strong focus on ease of use and deployment, Xurrent empowers organizations to achieve exceptional results with minimal effort. Hundreds of organizations worldwide trust Xurrent to elevate their Enterprise Service Management. In 0 3, Xurrent was recognized for the third consecutive year as a Gartner® Peer Insights™ Customers’ Choice in the ‘Voice of the Customer’: IT Service Management (ITSM) Platforms. For more information, visit www.xurrent.com

Details

Year Founded
2010
Website
www.xurrent.com